Product & Service Quality Manager - T-7

Boeing; Edwards (CA); On-site; USD 120,000 - 162,000; Full time

Job summary

Boeing Defense, Space and Security (BDS) at Edwards Air Force Base, CA, seeks a First Line Product & Service Quality Manager to lead a multi-disciplinary Quality Operations team on the Flight Ramp. You will supervise staff to ensure products and processes comply with contract, engineering and government requirements.

This role partners with DCMA and internal teams to drive improvements, oversee airworthiness determinations, manage resources, and maintain aircraft logs and records. U.S.

Qualifications

• Leadership experience in cross-functional teams.
• 3+ years of root cause analysis experience.
• 3+ years in manufacturing, quality, or program management roles.

Responsibilities

• Supervise and coach a multi-disciplined Quality Operations team on the Flight Ramp.
• Ensure products, services and processes comply with customer contracts, engineering requirements and government regulations.
• Develop and execute plans to improve performance and educate on the Quality System.
• Manage airworthiness determinations on behalf of the company and regulatory agencies.
• Acquire and allocate resources, drive process improvements, and build relationships with customers and stakeholders.
• Lead and motivate employees to meet program objectives.

Skills

Leadership

Root cause analysis

Quality management

Program management

Education

Bachelor's degree

Job description

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defense, Space and Security (BDS) has an exciting opportunity for a First Line Product & Service Quality Manager to support the T-7 Quality team at Edwards Air Force Base, CA!
This role supervises, leads, and coaches a multi-disciplined team of Quality Operations personnel (CBU) employees in the oversight of product and process integrity on the Flight Ramp. Effectively interfaces and communicates with employees, peers, production operations, integrated product teams, and external customers (DCMA) to ensure products, services and processes comply with engineering / contractual requirements, company procedures, and government regulations.
Position Responsibilities:

• Manages employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations.
• Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance.
• Provides education and coaching on the Quality System.
• May make airworthiness determinations on behalf of the company and regulatory agencies.
• Acquires and manages resources and leads process improvements.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports.
• Manages, develops and motivates employees.

This position will manage employees responsible for:

• Aircraft flight releases open item reconciliation and US red X sign off authority
• Initiates, prepares, and maintains aircraft logbooks per requirements
• Tracks Inspections and Life Limited parts in accordance with applicable service guidance
• Prepares aircraft inventory records, reviews technical directives and initiates appropriate action to ensure all required changes, inspections have been accomplished and documented
• Ensures appropriate aircraft and technical directive records are maintained
• Maintains a log of aircraft and engine flight hours and landings
• Enters flight discrepancies into Aircraft Flight Reporting System (AFRS)
• Performs Engine Accounting functions per requirements
• Maintains CAD/PAD records per government requirements
• Demonstrates knowledge of technical orders and technical publications
• Maintains aircraft build records in accordance with Records & Information Management requirement
• Reviews / writes internal company processes (BPI’s) and recommends process improvements.

Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.
This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. A Final U.S. Secret clearance Prestart is required.
Basic Qualifications (Required Skills/Experience):

• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross-functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership”.
• 3+ years of experience in root cause analysis and corrective action.
• 3+ years of experience in manufacturing, quality, or program management functional positions.

Preferred Qualifications (Desired Skills/Experience):

• Experience with USAF processes, flight release, and 781 forms.
• Experience with Flight Line operational experience in the areas of Pre-Flight/Post Flight/Aircraft Release procedures in the support of customer focused flight testing.
• Bachelor’s degree or higher in a business or technical field.
• Experience interfacing with the Defense Contract Management Agency (DCMA).
• Executive level communication skills.
• Six sigma education and application.

Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Travel: This position may require travel up to 10% of the time.
Shift: This role is primarily first shift; however, there may be additional shift requirements to support program objectives.
Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: USD 119,850 - 162,150.
Applications for this position will be accepted until Sept. 14, 2026.
Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R.

• 120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required.
Relocation: Relocation assistance is not a negotiable benefit for this position.
Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required.
Visa Sponsorship: Employer will not sponsor applicants for employment visa status.
Shift: This position is for 1st shift.
Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.