Product Reliability Engineer — Shape Resilience & Observability

PointOne; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Meals in office

Regular team events

Job summary

PointOne, located in New York, is seeking a product engineer focused on reliability for their engineering team. The successful candidate will respond to incidents, enhance observability, and improve product stability.

This hands-on role requires strong debugging skills and at least 2 years of software engineering experience, particularly in production-facing positions. PointOne offers competitive compensation, including benefits such as health insurance and office meals.

Qualifications

• 2+ years of software engineering experience in reliability roles.
• Strong skills in debugging across distributed systems.
• Hands-on with AWS services like Lambda and CloudWatch.

Responsibilities

• Respond to automated alerts and customer-reported issues.
• Triage and resolve production incidents effectively.
• Design and implement telemetry and logging for better observability.

Skills

Software engineering experience

Debugging instincts

AWS experience

Go, TypeScript proficiency

Observability infrastructure

Ownership mentality

Job description

PointOne, located in New York, is seeking a product engineer focused on reliability for their engineering team. The successful candidate will respond to incidents, enhance observability, and improve product stability.

This hands-on role requires strong debugging skills and at least 2 years of software engineering experience, particularly in production-facing positions. PointOne offers competitive compensation, including benefits such as health insurance and office meals.