Product Quality & Recovery Specialist

Inter IKEA Systems B.V.; Norfolk (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

Tuition discount

Retirement plans

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth visits

Dental & Vision plans

Medical & Rx plans

Inclusive work environment

Job summary

Inter IKEA Systems B.V. is seeking a Product Quality & Recovery Associate to support the store in Norfolk, VA with 34-40 hours per week.

This role focuses on minimizing waste, giving products a second life through repackaging and careful assembly, and presenting items as-is with strong, market-appropriate pricing to drive sales and profitability. You will contribute to IKEA's sustainability goals by recovering products thoughtfully and supporting a culture that values co-workers and customers.

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

Responsibilities

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers’ quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Job description

Inter IKEA Systems B.V. is seeking a Product Quality & Recovery Associate to support the store in Norfolk, VA with 34-40 hours per week.

This role focuses on minimizing waste, giving products a second life through repackaging and careful assembly, and presenting items as-is with strong, market-appropriate pricing to drive sales and profitability. You will contribute to IKEA's sustainability goals by recovering products thoughtfully and supporting a culture that values co-workers and customers.