Product Quality & Recovery Co-Worker (Part-Time)

IKEA; Bolingbrook (IL); Sur place; USD 24 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Limited Benefits

Résumé du poste

IKEA Bolingbrook Store is seeking a Product Recovery Associate to help minimize waste, repackage and re-sell items as-Is, and support sustainable practices across the store. You will work evenings/weekends part-time, with 12–19 hours weekly, and be part of a diverse team dedicated to the IKEA purpose.

You'll contribute to a better everyday life for the many by ensuring quality, responsible handling of products and strong customer-facing execution, while learning about sustainability in retail

Qualifications

• Retail experience in a customer-facing setting.
• Knowledge of how to assemble or manage IKEA furniture is a plus.
• Understanding of waste management and sustainability principles.
• Experience working in a sales-oriented environment.

Responsabilités

• Minimize internal damages and costs related to IKEA products.
• Repackage and rework products to give them a second life.
• Present As-Is items with strong commercial expression and pricing.
• Support quality work to improve customers' perception of IKEA products.
• Consider sustainability impact in every recovery decision.
• Support IKEA culture and diversity in daily work.

Connaissances

Retail experience

Product knowledge

Sustainability principles

Customer-focused

Description du poste

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

Every day, we're using and wasting more energy and resources than ever before, and this isn't good news for the planet. At IKEA, we'd like to create more from less. Because we know that when we produce less waste, we'll be able to leave a cleaner, healthier planet to the generations to come.

As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE – Permanent, Part-time, Hourly Associate, 18+

HOURS – From 12 to 19 hours per week (HL1) // Limited Benefits

SHIFTS– Seeking work schedule availability of Friday, Saturday, Sunday and Monday as a minimum requirement. Work schedules are published one month in advance.

This position is based at our Bolingbrook location through approximately October 2027, when the store is expected to relocate to Naperville. Please note that the timing of this transition may change based on business needs and project timelines. As part of the transition, this position at the Bolingbrook location is expected to end. Co-workers interested in continuing their career with IKEA will need to apply for available opportunities at the new Naperville location or other IKEA locations.

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

The starting rate/ salary for this position ranges from 17.58 USD to 20.22 USD and will be based on relevant work experience.