Product Quality Manager- Watch

AECOM; Cupertino (CA); On-site; USD 122,000 - 228,000; Full time

Job summary

A leading company seeks a Product Quality Manager to enhance quality for the Apple Watch product line in Cupertino. The successful candidate will drive quality improvement efforts, working with various teams across the entire program lifecycle. Ideal candidates will have a solid technical background, strong analytical skills, and a passion for innovation in a high-volume manufacturing environment.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Employee stock purchase plan

Educational reimbursement

Discounted products and services

Qualifications

• 3+ years of technical experience in high-volume manufacturing.
• Proficient in statistical skills and database querying.
• Experience with data visualization tools and automation.

Responsibilities

• Support program development from design to end of life.
• Own product quality strategy across all quality aspects.
• Lead investigation and corrective actions for product quality.

Skills

Analytical skills

Communication

Problem-solving

Team collaboration

Education

Bachelor’s degree in engineering

Graduate degree

Tools

Tableau

Python scripting

Job description

Product Quality Manager- Watch

**Cupertino, California, United States**

**Operations and Supply Chain**

**Summary**

Posted: **Nov 18, 2024**

Role Number: **200579389**

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don’t just build products—we create the kind of wonder that has revolutionized entire industries. The diversity of our teams inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Apple seeks an individual with the skills to strategically identify and drive corrective actions for the top issues affecting the Apple Watch product family. In this position, you will have responsibility for Watch products throughout the program lifecycle, with the goal of identifying and driving improvements to product quality. This position partners with Engineering, Product Design, Operations, AppleCare, and component teams. This is a key role to support ongoing quality improvement for an exciting product. Strong technical, presentation, and organizational skills are essential.

**Description**

Support entire program development cycle, from design concept through program end of life
Work with commodity managers and supplier quality engineers to ensure component quality and reliability; make recommendations to improve design/test
Own product quality strategy and execution across incoming quality, in-line quality, outgoing quality, and ongoing reliability testing
Develop and implement new technologies to enhance quality, capacity, and efficiency
Spearhead innovative new ways to identify and resolve customer-facing issues
Develop and advocate for new, innovative metrics for measuring performance
Establish new methods for monitoring and reporting factory health and status, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), and Ongoing Reliability Testing (ORT)
Lead data-driven approaches to failure analysis on Watches
Implement best practices and learnings across manufacturing sites
Strategically prioritize top-issue investigations and corrective actions
Succinctly communicate technical updates to the executive team

**Minimum Qualifications**

+ 3+ years of technical experience, including in high-volume manufacturing of consumer electronics

+ Bachelor’s degree in engineering or relevant field of science; graduate degree a plus

**Preferred Qualifications**

+ Proven ability to process plan, create timelines, and meet deliverables. Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated

+ Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple

+ Obsessively inquisitive; seeks to pursue everyday problems in innovative ways

+ Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues

+ Good understanding of electronic assembly processes

+ Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites

+ Ability to travel internationally about 15%

+ Superior communications skills

+ Ability in working with and analyzing data sets ; Proficient analytical skills - able to analyze large data sets to extract and find errors/discrepancies ; Proficiency in statistical skills

+ Knowledge in Python scripting; Building and maintaining automated scripts to report on data errors

+ Experience with complex database querying

+ Creating reports with visualization tools such as Tableau (build out of dashboards for the data)

**Pay & Benefits**

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $227,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.