Product Quality Leader: Cross-Functional & Data-Driven

Sappi; Skowhegan (ME); On-site; USD 90,000 - 120,000; Full time

Job summary

Sappi in Skowhegan, Maine is seeking a Product Quality Manager focused on enhancing product quality and performance across Somerset products. The role requires coordinating with mill operations, R&D, sales, and customer teams to prioritize customer requirements and ensure food safety, ISO, and other compliance standards.

The successful candidate will lead quality improvement initiatives, develop monitoring reports, train operations personnel, manage quality claims, and collaborate with

Qualifications

• Bachelor's degree in Engineering, Quality Assurance or related business field.
• 5-8 years of relevant experience in product quality assurance or quality systems.
• Strong communication, leadership and analytical skills.

Responsibilities

• Collaborate with cross-functional teams to improve product quality and performance.
• Acquire system knowledge and build process expertise for quality improvements.
• Support Customer Technical Service and develop relationships with customers.
• Oversee product quality assurance initiatives and enhance customer value.
• Manage quality claims and interface with SAP QM and compliance systems.

Skills

Leadership

Communication

Analytical thinking

Quality assurance

Process improvement

ISO/LSS knowledge

Education

Bachelor's degree in Engineering/QA or business

Tools

SAP QM

COA management

Job description

Sappi in Skowhegan, Maine is seeking a Product Quality Manager focused on enhancing product quality and performance across Somerset products. The role requires coordinating with mill operations, R&D, sales, and customer teams to prioritize customer requirements and ensure food safety, ISO, and other compliance standards.

The successful candidate will lead quality improvement initiatives, develop monitoring reports, train operations personnel, manage quality claims, and collaborate with