Product Quality Lead: Cross-Functional Impact & Improvement

Sappi; Skowhegan (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

Sappi in Skowhegan is currently seeking a skilled Product Quality Manager to oversee product quality management. This position requires collaboration with various functions to prioritize customer product requirements and enhance performance for better customer value.

The ideal candidate will have a Bachelor's degree, 5-8 years of relevant experience, and exceptional communication skills. Responsibilities include leading quality assurance initiatives and managing product quality claims with an emphasis on compliance and customer satisfaction.

Qualifications

• 5-8 years of relevant business experience in product quality assurance or quality systems management.
• Experience in the paper industry or quality management may be accepted in lieu of a degree.
• LSS Green Belt or Black Belt or ISO Systems knowledge is a plus.

Responsibilities

• Collaborate with cross-functional teams to improve product quality.
• Support Customer Technical Service representatives.
• Oversee product quality assurance initiatives.
• Manage product quality claims using SAP QM system.

Skills

Communication skills

Problem-solving skills

Operational knowledge

Quality assurance knowledge

Leadership skills

Education

Bachelor's degree in Engineering, Quality Assurance or related field

Tools

SAP QM system

Job description

Sappi in Skowhegan is currently seeking a skilled Product Quality Manager to oversee product quality management. This position requires collaboration with various functions to prioritize customer product requirements and enhance performance for better customer value.

The ideal candidate will have a Bachelor's degree, 5-8 years of relevant experience, and exceptional communication skills. Responsibilities include leading quality assurance initiatives and managing product quality claims with an emphasis on compliance and customer satisfaction.