Product Quality Engineer, Customer & Warranty

Brose Fahrzeugteile GmbH & Co. KG; Michigan; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Flexible working hours

Educational assistance

Development programs

Job summary

Brose seeks a quality specialist to be the main contact for customer quality issues during series production in North America. You will ensure timely corrective actions for 0-km and warranty issues and uphold IATF16949 and AIAG standards.

You will conduct regular warranty reviews, drive corrective and preventive actions using corporate tools, manage SAP QM data, and support continuous improvement with cross-functional teams.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3–5 years in seat system assembly or equivalent experience.
• Knowledge of IATF16949 and AIAG standards (PPAP, MSA, FMEA, LPA).
• Proficient in SAP QM and MS Office; strong communication skills.

Responsibilities

• Main contact for customer quality issues during series production.
• Ensure timely corrective actions for 0-km & warranty issues.
• Ensure compliance with quality standards including customer requirements.
• Conduct warranty reviews and drive corrective/preventive actions.
• Facilitate error prevention and continuous improvement with corporate tools.
• Update SAP Quality Module & TopQ Sharepoint for complaints.
• Perform process capability studies and evaluate failure risk for launches.
• Publish lessons learned and communicate across sites.

Skills

Strong communication

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

SAP QM Module

Minitab/QS-Stat

Microsoft Office

Job description

Brose seeks a quality specialist to be the main contact for customer quality issues during series production in North America. You will ensure timely corrective actions for 0-km and warranty issues and uphold IATF16949 and AIAG standards.

You will conduct regular warranty reviews, drive corrective and preventive actions using corporate tools, manage SAP QM data, and support continuous improvement with cross-functional teams.