Product Quality Assurance Engineer - Reliability & CAPA

Hayward Holdings, Inc.; North Kingstown (RI); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Hayward Holdings Inc. in North Kingstown, RI is seeking a Product Quality Assurance Engineer to lead failure investigations, drive CAPA, and enhance product reliability across residential and commercial pool equipment.

You will collaborate with design, manufacturing, and service teams to identify root causes, implement design improvements, support product launches, and provide data-driven reports using Power BI or Tableau.

Qualifications

• 3+ years of experience in failure analysis, reliability engineering, or process engineering.
• Knowledge of mechanical, electrical, and hydraulic systems.
• Hands-on experience with disassembly, testing, and inspection of mechanical and electrical components.
• Proficiency in root cause analysis methodologies and reliability testing.
• Experience with APQP methodologies.
• Strong data analysis and reporting skills (Power BI, Tableau).
• Excellent communication for technical reporting and presentations.
• Familiarity with CAD and PLM systems.
• Shainin or Lean Six Sigma Green Belt/Black Belt certification is a plus.

Responsibilities

• Lead failure investigations on products and components to identify root causes.
• Conduct root cause analysis (RCA) using methodologies like 8D, Fishbone, and FMEA.
• Partner with field service teams to collect and analyze failure data, identify trends, and develop technical insights.
• Collaborate with design and manufacturing teams to implement design improvements and process enhancements.
• Develop and implement corrective and preventive actions (CAPA) to mitigate future failures.
• Support warranty analysis by identifying systemic issues and providing data-driven reports.
• Utilize testing, teardown analysis, and material characterization techniques to evaluate failed components.
• Document findings and present technical reports with actionable recommendations to leadership and stakeholders.
• Drive continuous improvement initiatives by integrating lessons learned into product development and manufacturing processes.

Skills

Failure analysis

Reliability engineering

Process engineering

Mechanical systems

Electrical systems

Hydraulic systems

Disassembly

Testing

Inspection

Root cause analysis

Reliability testing

APQP

Data analysis

Statistics

Power BI

Tableau

Communication

CAD

PLM

Shainin

Lean Six Sigma

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field

Tools

CAD

PLM

Job description

Hayward Holdings Inc. in North Kingstown, RI is seeking a Product Quality Assurance Engineer to lead failure investigations, drive CAPA, and enhance product reliability across residential and commercial pool equipment.

You will collaborate with design, manufacturing, and service teams to identify root causes, implement design improvements, support product launches, and provide data-driven reports using Power BI or Tableau.