Senior Product Quality & Reliability Engineer

Hayward Industries, Inc.; North Kingstown (RI); On-site; USD 90,000 - 120,000; Full time

Job summary

Hayward Holdings Inc. in North Kingstown, RI, is seeking a Product Quality Assurance Engineer to lead failure investigations, drive CAPA, and enhance product reliability across residential and commercial pool equipment.

You will collaborate with design, quality, manufacturing, and service teams to identify failure mechanisms, perform RCA, and implement sustainability improvements that reduce warranty costs and improve customer satisfaction.

Qualifications

• 3+ years of experience in failure analysis, reliability engineering, or process engineering.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Hands-on experience with disassembly, testing, and inspection of mechanical and electrical components.
• Proficiency in root cause analysis methodologies and reliability testing.
• Experience with APQP methodologies.
• Strong analytical skills with data analysis, statistics, and failure reporting tools (Power BI, Tableau).
• Excellent communication skills for technical reporting and presentations.
• Familiarity with CAD software and PLM systems.
• Shainin or Lean Six Sigma Green Belt/Black Belt certification is a plus.
• Education: Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field (or equivalent work experience).

Responsibilities

• Lead failure investigations on products and components to identify root causes.
• Conduct root cause analysis (RCA) using methodologies like 8D, Fishbone, and FMEA.
• Partner with field service teams to collect and analyze failure data, identify trends, and develop technical insights.
• Collaborate with design and manufacturing teams to implement design improvements and process enhancements, supporting the transition of new or improved products into production.
• Develop and implement corrective and preventive actions (CAPA) to mitigate future failures.
• Support warranty analysis by identifying systemic issues and providing data-driven reports.
• Utilize testing, teardown analysis, and material characterization techniques to evaluate failed components.
• Document findings and present technical reports with actionable recommendations to leadership and stakeholders.
• Drive continuous improvement initiatives by integrating lessons learned into product development and manufacturing processes.

Skills

Failure analysis

Reliability engineering

Process engineering

Data analysis

APQP methodologies

Power BI

Tableau

Communication skills

CAD familiarity

PLM systems

Lean Six Sigma Green Belt/Black Belt

Education

Bachelor's degree in Electrical Engineering or Computer Engineering

Tools

CAD software

PLM systems

Job description

Hayward Holdings Inc. in North Kingstown, RI, is seeking a Product Quality Assurance Engineer to lead failure investigations, drive CAPA, and enhance product reliability across residential and commercial pool equipment.

You will collaborate with design, quality, manufacturing, and service teams to identify failure mechanisms, perform RCA, and implement sustainability improvements that reduce warranty costs and improve customer satisfaction.