Product Program Manager- NO C2C

PdsSoft Inc; Jacksonville (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading company in the technology and retail sector is seeking an Associate Vice President (AVP) - Sales And Delivery. This remote, long-term role focuses on managing product delivery, stakeholder engagement, and vendor relationships. Candidates should possess extensive experience in B2B product management, especially within retail tech. Strong analytical and communication skills are essential for success, making this position ideal for experienced professionals looking to impact a dynamic industry.

Qualifications

• 7+ years of B2B product management experience required.
• Experience in retail/in-venue tech solutions (3+ years).
• Strong vendor integration experience and analytical skills.

Responsibilities

• Define user journeys, requirements, and KPIs for various applications.
• Coordinate cross-functionally with multiple departments to ensure project success.
• Manage vendor relationships and ensure seamless delivery.

Skills

Stakeholder Management

Analytical Skills

Vendor Integration

Education

MBA or advanced degree (especially in Ops or Supply Chain)

Tools

Retail Cloud

Oracle Retail

Salesforce Commerce

Job description

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Associate Vice President (AVP)- Sales And Delivery

Location: Remote

Duration: Long Term

Job Description:

• Define user journeys, requirements, and KPIs for POS, inventory, BOPIS, and merchandise activations.
• Own roadmap creation, write PRDs, and work closely with engineering and QA on aggressive timelines.
• Instrument platform touchpoints with KPIs (e.g., transaction volume, checkout speed, attachment rates) and drive continuous improvements.
• Work cross-functionally with Merchandising, Ops, Marketing, Finance, and IT to align on timelines, training, and go-lives.
• Manage vendor relationships, especially with Retail Cloud—handle SLAs, integrations, and onsite execution.
• Coordinate with various teams to ensure seamless delivery and field-readiness.
• Basic Qualifications
• 7+ years of B2B product management, with 3+ years in retail/in-venue tech solutions.
• Strong vendor integration experience (Retail Cloud or similar POS/OMS platforms).
• Proven ability to thrive in fast-paced, ambiguous environments and manage multiple event deadlines.
• Excellent stakeholder management and communication across technical and non-technical teams.
• Strong analytical skills: KPIs, SLA monitoring, root-cause analysis.
• Preferred Qualifications
• Experience with Retail Cloud, Oracle Retail, Salesforce Commerce, or similar systems.
• Background supporting large-scale events (e.g., FIFA, Olympics, concerts).
• Understanding of omnichannel retail concepts: BOPIS, reserve-and-collect, mobile POS.
• MBA or advanced degree (especially in Ops or Supply Chain).

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Product Management and Project Management

• Industries

  Information Services, IT Services and IT Consulting, and Retail

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