Product & Process Reliability Engineer

ThyssenKrupp Presta AG; Danville (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

PTO

Supplier discounts

Tuition reimbursement

Paid company holidays

Medical, dental, vision, prescription

Marathon Health partnership

401(K) with company match

Job summary

thyssenkrupp Presta Dynamic Components seeks a Product and Process Reliability Engineer to oversee quality across the supply chain, from supplier engagement to customer satisfaction. You will drive continuous improvement, manage quality documentation, and lead 8D-driven customer complaint resolution within a global team.

The role emphasizes APQP/PPAP processes, control plans, FMEAs, and change management to ensure robust product and process reliability.

Qualifications

• Bachelor's Degree in Engineering or a related technical field; minimum 3 years in automotive quality functions, or 5–7 years without degree.
• Ability to read and interpret safety rules, operating and maintenance instructions; ability to write routine reports; present to groups.
• Working knowledge of IATF 16949, APQP-PPAP, FMEA, MSA, 8D, Statistics, GD&T and mechanical manufacturing processes.

Responsibilities

• Drive quality across the entire supply chain, from supplier to customer; establish and maintain robust quality standards.
• Develop and update Quality documentation (Control Plans, FMEAs, etc.) to align with project requirements.
• Implement APQP-PPAP processes for smooth product launches and KPI definition.
• Lead change requests and quality initiatives while maintaining product/process integrity.
• Coordinate with Change and Series Management to standardize changes and capture lessons learned.
• Manage product/process documentation in PLM tools per Dynamic Components guidelines.
• Drive continuous improvement in product/process reliability using data analysis and best practices.
• Ensure compliance with quality standards and customer requirements through evaluations and inspections.
• Lead 8D-based customer complaint resolution and act as primary customer quality contact.
• Identify and mitigate quality risks across product lifecycle; implement preventive actions.
• Drive supplier quality development and performance improvements.

Education

Bachelor's Degree in Engineering

Tools

MS Office

SAP/ERP

IATF 16949

APQP-PPAP

FMEA

MSA

8D

GD&T

Job description

thyssenkrupp Dynamic Components is one of the world’s automotive industry leading partners for development and manufacturing of highly complex, state-of-the-art drivetrain technologies for both combustion engines and electric motors. Worldwide, 10 locations with 3,800 employees produce over 25 million drivetrain components per year. The product portfolio includes camshafts and cylinder head cover modules for the valve train as well as rotor shafts for battery electric vehicles.

Our electrical A/C compressor, designed for the natural refrigerant CO2, sets new standards in efficient and sustainable thermal management.

With precision and passion, we are enabling our customers in the automotive industry to achieve their emission and sustainability targets for more than 30 years.

thyssenkrupp Presta Dynamic Components is proud to be Certified by Great Place To Work. The prestigious award is based entirely on what current employees say about their experience working at thyssenkrupp Presta Dynamic Components. This year, 82% of employees said it’s a great place To Work 25 points higher than the average U.S. company. Great Place To Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

Summary

Salary range based on education and experience: 75k-95k/annual

The Product and Process Reliability role is instrumental in driving quality excellence across all plant programs, serving as the primary Quality representative for project-related activities. This role focuses on ensuring quality throughout the entire supply chain, from initial supplier engagement to internal processes and final customer satisfaction, fostering a cradle-to-grave approach. Key responsibilities include overseeing and improving quality standards, managing and implementing change requests and associated initiatives, and ensuring that critical Quality documentation, such as control plans and FMEAs, are consistently maintained, updated, and aligned with evolving project and customer requirements. Through proactive collaboration and strategic oversight, this role supports the delivery of high-quality products while driving continuous improvement across all quality-related processes.

Key Deliverables

• Ensure quality across the entire supply chain, from supplier to customer, by establishing and maintaining robust quality standards and ensuring seamless integration of quality practices throughout all stages of the product lifecycle.
• Develop, maintain, and update Quality documentation, including Control Plans, FMEAs, and other key documents, ensuring alignment with project requirements, process changes, and evolving customer expectations.
• Implement APQP and PPAP processes to ensure smooth product launches while meeting customer and regulatory quality requirements. Integrate quality into design and manufacturing processes, defining key KPIs and proactively addressing risks before production.
• Oversee and manage change requests and related quality initiatives, ensuring that all changes are implemented effectively while maintaining product and process integrity and meeting quality standards.
• Ensure structured change control processes, validating engineering and process modifications to maintain product quality and consistency. Partnering with the worldwide Change and Series Management team to standardize change implementation, monitor production performance, and integrate lessons learned for future improvements.
• Manage product and program related documentation in product lifecycle tool, ensuring that they are updated and available for the whole organization, following Dynamic Components guidelines.
• Drive continuous improvement in product and process reliability, leveraging data analysis, best practices, and feedback loops to identify opportunities for enhancement and ensure consistent performance.
• Monitor and ensure compliance with quality standards and customer requirements, through regular evaluations, inspections, and adherence to applicable industry and organizational quality frameworks.
• Lead customer complaint resolution using 8D methodology, ensuring root cause identification and sustainable corrective actions. Act as the primary customer quality contact, fostering transparency, conducting regular reviews, and driving continuous improvement.
• Identify and address quality risks throughout the product lifecycle, proactively implementing preventive measures and risk mitigation strategies to ensure product reliability and performance.
• Implement corrective and preventive actions to resolve quality issues, ensuring that root causes are effectively addressed, and long-term improvements are sustained.
• Drive supplier quality development and performance improvements, working closely with suppliers to align quality expectations, resolving non-conformance issues, and enhance overall supply chain performance.
• Other duties as assigned.

Qualifications

Product and Process Reliability Engineer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Education: A Bachelor's Degree in Engineering or a related technical field is required, along with a minimum of 3 years of experience in Quality functions within the automotive industry or related areas. In lieu of degree, 5-7 years of direct experience.
• Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, OEMs, or employees of organization.
• Technology: Microsoft Office Suite knowledge; SAP/ERP knowledge preferred. Working knowledge of IATF 16949, APQP-PPAP, FMEA, MSA, 8D, Statistics, GD&T and mechanical manufacturing processes.
• Travel: Occasional travel, up to 10% including international

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Paid Time Off (PTO)
• Supplier Discounts
• Tuition Reimbursement
• Paid Company Holidays
• Medical, Dental, Vision, Prescription Drug Coverage
• Exclusive free medical services through our partnership with Marathon Health for employees and their dependents 3+ years of age.
• 401(K) Plan with 5% Company match!