Product Portfolio Operations Manager e

Testing Site - JPMC; Ohio; On-site; USD 110,000 - 170,000; Full time

Job summary

Testing Site - JPMC is seeking a Product Portfolio Operations Manager within CCB Operations to coordinate connectivity strategies across the product space and enhance cross-product coordination. The role focuses on building and managing structures that support strategic alignment and operational excellence.

The position involves collaborating with multi-functional teams, applying strategic thinking, and delivering process improvements across the product lifecycle in a dynamic banking environment.

Qualifications

• 5+ years of experience in program or portfolio management.
• Experience delivering operational effectiveness initiatives.
• Experience in product development life cycle and agile methodologies.

Responsibilities

• Works across products to ensure delivery against business objectives and coordinate reporting and communications for portfolio management operations and change initiatives
• Supports training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation of the product-line framework to align cross-product priorities, sequencing, and trade-offs
• Implements a product-level collection strategy including controls, financials, and resourcing needs

Skills

Portfolio management

Program management

Agile methodologies

Strategic thinking

Communication

Tools

MS Office Suite

Job description

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, communications, and operational excellence across product lines.

As a Product Portfolio Operations Manager in CCB Operations, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating and managing structures that enhance coordination in our product line.

Job responsibilities

Supports portfolio level management (i.e., all 12 Ops Products); key responsibilities include but are not limited to the following:

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in program management, portfolio management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills

• Proven ability to lead matrixed, cross-functional teams, leveraging collaboration, influence, and conflict resolution skills to achieve desired results
• Excellent communication, presentation, and interpersonal communications skills with strong ability to develop and maintain relationships
• Strong analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions
• Ability to effectively shift between strategic and detailed tactical management
• Consumer Community Banking (CCB) Operation and product management experience a plus