Product Policy Manager, LIVE - Trust and Safety

TikTok

New York (NY)

On-site

USD 96,000 - 217,023

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical, dental, and vision insurance
401(k) with company match
Paid parental leave
Wellbeing benefits

Job summary

A leading social media platform in New York is seeking a Product Policy Manager for the Trust & Safety team. The role involves crafting policies for LIVE content, analyzing risks, and guiding cross-functional teams to ensure safety and governance. The ideal candidate has a Bachelor's degree and experience in trust & safety, along with strong project management skills. This position offers a competitive salary and comprehensive benefits.

Qualifications

  • 5+ years of experience in policy, trust & safety, or related fields.
  • Familiarity with global policy issues like misinformation or youth safety.
  • Experience preparing materials for executive audiences.

Responsibilities

  • Embed monetization context into LIVE policies.
  • Drive alignment between policy and governance teams.
  • Provide expert guidance during high-risk escalations.

Skills

Policy analysis
Risk management
Project management
Collaboration in global teams
Communication for executive audiences

Education

Bachelor's degree or equivalent

Job description

Product Policy Manager, LIVE - Trust and Safety

As a product policy manager on the Trust & Safety team, you will work with product managers, data scientists, user researchers, operations, legal, and other stakeholders to craft policies for product features and deliver major safety product changes. This role focuses on the LIVE content ecosystem, with an emphasis on incentive-based policies to positively shape user behavior, and on monetized livestream content.

Responsibilities
  • Embed monetization context into LIVE policies to address the unique risks of incentivized and financially driven content.
  • Identify and close policy gaps related to gift solicitation, reception, and other monetization features.
  • Drive cross-functional alignment between Trust & Safety Policy and LIVE governance teams to ensure policies are defensible, principled, and consistently applied.
  • Assess and respond to emerging policy and enforcement needs through structured reviews and actionable recommendations of monetized content.
  • Strengthen governance of agency partners through enhanced controls, oversight, and policy enablement.
  • Provide expert guidance and support during high-risk escalations of monetized content.
Qualifications
  • Minimum Qualifications: Bachelor's degree or equivalent practical experience.
  • Experience in policy, trust & safety, risk, or related fields.
  • Experience working with global, cross-functional teams in fast-paced, high-growth environments.
  • Proven ability to analyze complex issues, write policy, and translate them into operational guidance.
  • Experience preparing materials for executive audiences and/or external stakeholders.
  • Preferred Qualifications: Experience working on or with LIVE streaming products or content moderation systems.
  • Deep understanding of global policy issues such as misinformation, election integrity, youth safety, or regulated goods.
  • Experience in policy implementation or enforcement at a technology platform.
  • Strong project management skills and comfort navigating ambiguity in rapidly evolving policy areas.
About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices around the world.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our product helps people authentically express themselves, discover, and connect. Our diverse, global teams make that possible. We aim to foster curiosity, humility, and impact—together we strive for meaningful breakthroughs for our users, our company, and ourselves. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people globally and our workplace reflects the communities we reach. We celebrate diverse voices and strive to create an environment that reflects them.

Trust & Safety

TikTok recognises that keeping our platform safe for communities is a demanding job. We share the potential hazards, risks, and implications upfront so candidates are well informed before joining. We are committed to the wellbeing of all employees and provide comprehensive programs to promote physical and mental wellbeing. We collaborate across functions to ensure a person-centred, innovative, and integrated approach to wellbeing.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or a reasonable accommodation, please reach out to us at tinyurl.com/RA-request

Job Information

Compensation: The base salary range for this position in the selected city is $96,000 - $217,023 annually. Compensation may vary outside this range based on qualifications, skills, and location. Base pay is one part of the Total Package and may include discretionary bonuses/incentives and restricted stock units.

Benefits may vary by employment type and country. Employees have day-one access to medical, dental, and vision insurance, a 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and more. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with tenure).

The company reserves the right to modify or change these benefits programs at any time, with or without notice.

Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may have a direct, adverse relationship on the following job duties, potentially resulting in withdrawal of the conditional offer:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
  3. Exercising sound judgment.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other
Industries
  • Technology, Information and Internet
Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Product Manager (LIVE Minor Safety) - TikTok Safety Product (San Jose)
Product Manager (LIVE Minor Safety) - TikTok Safety Product (San Jose)

TikTok • San Jose (CA)

On-site
USD 149,040 - 311,600
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
+1
Product Manager (LIVE Minor Safety) - TikTok Safety Product (San Jose)
Product Manager (LIVE Minor Safety) - TikTok Safety Product (San Jose)

TikTok • San Jose (CA)

On-site
USD 149,040 - 311,600
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
+2
Policy Manager, Safety & Civility - Trust and Safety
Policy Manager, Safety & Civility - Trust and Safety

TikTok • San Jose (CA)

On-site
USD 96,000 - 217,023
Health insurance
401(k) savings plan
Paid parental leave
+1
Product Manager - Ecosystem Governance (TikTok LIVE)
Product Manager - Ecosystem Governance (TikTok LIVE)

TikTok • San Jose (CA)

On-site
USD 165,120 - 414,000
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
+2
Scaled Enforcement Program Manager - TikTok LIVE Ecosystem
Scaled Enforcement Program Manager - TikTok LIVE Ecosystem

TikTok • Los Angeles (CA)

On-site
USD 103,000 - 198,000
Head of Policy Development - Trust and Safety
Head of Policy Development - Trust and Safety

TikTok • New York (NY)

On-site
USD 182,000 - 420,000
Medical and dental insurance
401(k) with company match
Paid parental leave
Program Manager, TikTok LIVE Ecosystem
Program Manager, TikTok LIVE Ecosystem

TikTok • Los Angeles (CA)

On-site
USD 103,000 - 198,000
Policy Manager, Search - Trust and Safety
Policy Manager, Search - Trust and Safety

TikTok • New York (NY)

On-site
USD 122,000 - 272,000
Head of Policy Development - Trust and Safety
Head of Policy Development - Trust and Safety

TikTok • San Jose (CA)

On-site
USD 182,000 - 420,000
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
+1
TikTok Policy Manager, Information Integrity - Trust and Safety
TikTok Policy Manager, Information Integrity - Trust and Safety

TikTok • San Francisco (CA)

On-site
USD 108,000 - 209,000
Medical insurance
401(k) with company match
Paid parental leave
+1