Product Manager - Ecosystem Governance (TikTok LIVE)

TikTok; San Jose (CA); On-site; USD 165,120 - 414,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

10 paid holidays per year

17 days of Paid Personal Time

Job summary

A leading social media platform in San Jose is seeking a Product Manager to enhance governance tools and optimize ecosystem strategies. The ideal candidate will have over 5 years of experience in content moderation and ecological governance. Responsibilities include building a system for platform stability and collaborating with diverse teams. This role offers competitive compensation, with a base salary ranging from $165,120 to $414,000 annually, depending on experience and qualifications, along with various benefits.

Qualifications

• 5+ years of experience in content moderation, ecological governance, audit backend, and similar governance product roles.
• Product design and business understanding capabilities.
• Able to identify and address issues through data or processes and drive solutions.

Responsibilities

• Build and improve the Eco-governance system and platform tools to ensure stability and efficiency.
• Develop a user inform mechanism and education strategy to create a community atmosphere, and to enhance content quality.
• Collaborate with teams to optimize governance moderation process.

Skills

Content moderation

Ecological governance

Data-driven problem solving

Effective communication

Logical thinking

Job description

About Our Team

TikTok LIVE is a fast-growing platform that enables real-time interactive content experiences, connecting creators and audiences worldwide. Our mission is to create a safe, engaging, and high-quality live-streaming ecosystem that fosters creativity and community building.

The LIVE Ecosystem Governance team plays a crucial role in ensuring platform integrity by designing product strategies, moderation mechanisms, and governance solutions to support sustainable growth. As a Product Manager, you will help develop governance tools, optimize ecosystem strategies, and drive cross‑functional collaboration to enhance live‑streaming experiences.

At TikTok LIVE, you’ll work on real-world governance challenges at a global scale, collaborate with top industry experts, and contribute to shaping the future of live‑streaming. This role provides hands‑on product management experience and opportunities for career growth in the content governance and online community safety space.

Responsibilities

1. Build and improve the Eco‑governance system and platform tools to ensure stability and efficiency.
2. Develop a user inform mechanism and education strategy to create a community atmosphere, and to enhance the content quality.
3. Design identification and governance strategies, optimize ecology issues in main and sub‑scenarios of livestream to support the development of the LIVE business.
4. Collaborate with teams such as algorithms, strategies, and operations to optimize the ecology governance moderation process, to improve moderation efficiency and quality.

Qualifications

Minimum Qualifications

• 5+ years of experience in content moderation, ecological governance, audit backend, and similar governance product roles
• Product design and business understanding capabilities
• Able to identify and address issues through data or processes and drive solutions.
• Logical thinking ability
• Effective communication on critical issues during cross‑team collaboration and driving implementation.

Preferred Qualifications

• Passionate about content products;
• Project management experience
• Able to grasp various demands and integrate resources to achieve cross‑departmental cooperation.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.

Job Information

【For Pay Transparency】Compensation Description (Annually). The base salary range for this position in the selected city is $165,120 - $414,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.