Product Owner (Remote)

WebstaurantStore; Lititz (Lancaster County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision

Dental coverage

Paid PTO

401(k) matching

Employee discounts

Bonus opportunities

Job summary

WebstaurantStore is seeking a Product Owner to translate business goals into executable software, owning backlog prioritization and day-to-day development execution. You will work with software teams and stakeholders to balance priorities and drive roadmap decisions.

The role emphasizes learning, growth, and cross-functional collaboration, with a focus on delivering high-value software in a fast-paced environment. A strong analytical mindset is essential.

Qualifications

• 3+ years of experience in a Product Owner/BA/PO role supporting software development.
• Experience managing and prioritizing a software backlog using Azure DevOps or equivalent tool.
• Experience collaborating with both technical teams and business stakeholders to translate needs into software requirements.

Responsibilities

• Own and maintain the backlog in Azure DevOps (ADO).
• Interpret stakeholder needs and translate into concise work items.
• Explain the 'what' and 'why' behind work items for refinement.
• Build strong relationships with technical teams and BAs.
• Collaborate to prioritize and organize backlog for timely delivery.
• Support roadmap development and priority-setting.
• Verify quality via Acceptance Criteria and coordinate releases.

Skills

Backlog management

Azure DevOps

Stakeholder mgmt

Communication

Data-driven decisions

Agile cert

Prioritization

Learning mindset

Tools

Azure DevOps

Job description

Job Summary

The Product Owner plays a critical role in translating business objectives into executable software solutions. Working closely with software development teams and business stakeholders, the Product Owner owns backlog prioritization and day-to-day execution of development projects. The Product Owner manages competing priorities across multiple stakeholders, makes trade-off decisions with incomplete information, and navigates ambiguity to keep projects moving forward. This role emphasizes learning and growth, enabling the Product Owner to develop deep expertise in their product domain, understand how product decisions ripple across the business, and build skills in stakeholder management, technical collaboration, and strategic prioritization.

Responsibilities

• Own and maintain the backlog in Azure DevOps (ADO), developing a foundational understanding of all active work items.
• Interpret stakeholder and organizational needs, translating them into concise work items for the development team (bugs, PBIs, features, Epics and research spikes).
• Understands and can explain the ‘what’ and ‘why’ behind work items to participate in refinement and sizing during team discussions.
• Actively takes steps to improve product knowledge by seeking insights into how the business utilizes and integrates its systems.
• Develop a strong working relationship with technical-BA and dev team to close any gaps on the technical side.
• Collaborate with team members to prioritize and organize the backlog for transparency and timely completion of valuable work items.
• Support the development of a product roadmap by contributing to priority-setting and vision discussions.
• Testing completed items to ensure quality and compliance with Acceptance Criteria and assist in coordinating smooth releases with stakeholders.
• Troubleshooting for bugs and respond to inquiries from stakeholders, escalating when necessary.
• Attend daily and weekly development meetings, adhering to the team’s working agreement and contributing constructively.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

• 3+ years of experience in a Product Owner, Technical Product Owner, Business Analyst, Technical Business Analyst, or similar role supporting software development.
• Demonstrated experience managing and prioritizing a software product backlog using Azure DevOps or a comparable tool.
• Experience working directly with both technical teams and business stakeholders to translate business needs into actionable software requirements.
• Experience successfully managing competing priorities and escalations with stakeholders across different organizational levels.
• Strong written and verbal communication skills, with ability to tailor messaging for both technical and non-technical audiences.
• Demonstrated experience with data-informed decision‑making such as, using metrics, user feedback, or analytics to influence prioritization and roadmap decisions.
• Experience working in fast‑paced or ambiguous environments where requirements evolve and priorities shift based on business needs.
• Product Owner, Scrum, or Agile certification is a plus.
• Demonstrated ability to learn and apply new concepts in a team‑oriented environment.
• A consistent employment history showing long‑term commitment to previous employers.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Strong analytical and problem‑solving skills with a willingness to seek guidance when addressing complex issues.
• Excellent verbal and written communication skills; able to convey concepts effectively to team members and stakeholders.
• Demonstrated ability to manage multiple assignments and deadlines in a fast‑paced environment.
• Adaptability to learn and grow in a fast‑paced environment, with an eagerness to embrace feedback and new challenges.
• Attention to detail and thoroughness; catching gaps in requirements, acceptance criteria, or scope.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices