Product Owner- IT

PANTHERx Rare, LLC.; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

PANTHERx Rare Pharmacy is seeking a Product Owner, IT to manage requirements, acceptance criteria, and backlog for IT delivery within the Informatics function. You will translate business needs into well-formed user stories and work with Analysts and QA to ensure testable criteria.

The role collaborates with Software Development, Data Engineering, and IT Infrastructure teams, emphasizing prioritization, clear scope, and effective stakeholder communication in a hybrid home/office setting.

Qualifications

• 3+ years of product ownership or business-IT bridge experience.
• Experience writing user stories and acceptance criteria.
• Familiar with backlog management, sprint planning, and agile delivery ceremonies.
• Strong written communication for business and technical audiences.
• Collaborative working style and openness to feedback/mentorship.
• CSPO or equivalent certification, or active pursuit of certification.

Responsibilities

• Writes well-formed user stories for assigned IT delivery workstreams with clear acceptance criteria.
• Authors testable acceptance criteria aligned with QA handoff standards.
• Maintains product backlog: prioritization, refinement, sizing, and sprint readiness.
• Facilitates backlog refinement sessions for assigned workstreams.
• Supports IT demand intake by documenting and triaging requests.
• Reports status, capacity signals, and blockers to leadership for portfolio visibility.
• Coordinates with QA and stakeholders during delivery cycles.

Skills

Product ownership

Business analysis

Agile delivery

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Azure DevOps

Jira

Smartsheet

Job description

At PANTHERx Rare Pharmacy, every role contributes to improving the lives of people living with rare conditions. We’re looking for talented, compassionate professionals who want to make a difference. Explore opportunities where your work has purpose, impact, and room to grow.

Flexible work arrangements, competitive benefits, and a mission-driven culture make PANTHERx a place where careers thrive and meaningful work happens every day.

The Product Owner, IT manages requirements definition, acceptance criteria authoring, and backlog execution for assigned IT delivery workstreams within the Product track of the Informatics function. This role translates business needs into well-formed user stories with structured, testable acceptance criteria, ensuring work enters delivery with clear scope and measurable exit conditions. The Product Owner works in close partnership with Business Analysts and Clinical Informatics Analysts to capture complete requirements, with Quality Assurance to ensure acceptance criteria are directly executable as test cases, and with Informatics leadership for guidance on complex workstreams, standards adherence, and professional development.

Responsibilities

Requirements & Acceptance Criteria

Writes well-formed user stories for assigned IT delivery workstreams, following Product track standards: clear business value, structured acceptance criteria, and defined conditions of satisfaction.

Authors testable acceptance criteria in alignment with the joint Acceptance-Criteria-to-Test-Case handoff standard, ensuring QA can execute against them directly without interpretation.

Ensures assigned work does not enter delivery without documented, testable exit conditions.

Collaborates with Business Analysts and Clinical Informatics Analysts to translate elicited requirements into delivery-ready artifacts.

Owns and maintains the product backlog for assigned workstreams: prioritization, refinement, sizing, and sprint readiness in collaboration with delivery teams.

Facilitates backlog refinement sessions for assigned workstreams, ensuring the delivery team has clear, well-understood scope before sprint commitments.

Supports the IT demand intake process by documenting and triaging assigned work requests.

Reports workstream status, capacity signals, and blockers to leadership to support portfolio visibility.

Stakeholder Partnership

Serves as the day-to-day requirements contact for assigned business stakeholders, translating operational needs into technology delivery scope.

Communicates scope trade-offs and surfaces prioritization conflicts to stakeholders and Product track leadership.

Participates in delivery ceremonies across Software Development, Data Engineering, and IT Infrastructure workstreams as the requirements representative for assigned work.

Coordinates with QA on acceptance criteria clarification and review throughout the delivery cycle for assigned workstreams.

Applies Product track standards consistently: story templates, acceptance criteria benchmarks, and definition of done frameworks.

Contributes feedback on standards and templates based on delivery experience, supporting the continuous improvement of the Product Owner practice.

Required Qualifications

3+ years of experience in product ownership, business analysis, or a closely related business-IT bridge function within a technology delivery environment.

Demonstrated experience writing user stories and acceptance criteria in an agile delivery context.

Working familiarity with backlog management, sprint planning, and agile delivery ceremonies.

Strong written communication skills; able to produce clear, structured requirements artifacts for both business and technical audiences.

Effective stakeholder communication skills: able to gather needs, manage expectations, and surface conflicts constructively.

Collaborative working style; receptive to direction, feedback, and mentorship in a practice-building environment.

Preferred Qualifications

Healthcare, specialty pharmacy, or regulated industry experience, with exposure to clinical or operational data environments.

Familiarity with ASTQB/ISTQB concepts sufficient to write acceptance criteria that are directly executable as QA test cases.

Exposure to structured intake, demand management, or portfolio prioritization processes.

Experience with product and project management tooling (Azure DevOps, Jira, Smartsheet, or equivalent).

Certified Scrum Product Owner (CSPO) or equivalent product certification, or active pursuit of certification.

Bachelor’s degree in business, Information Systems, Computer Science, or a related field, or equivalent experience.

This position works in a home office and professional office environment. When in-office this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and communications via MS Teams.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading and working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

PANTHERx is an Equal Opportunity Employer, and does not discriminate in recruiting, hiring, promotions, or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran’s status, or any other characteristic protected by federal, state, or local laws.