Product Owner I

Global Payments; Jeffersonville (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Learning & development

Inclusive team

Community initiatives

Wellbeing program

Global recognition

Job summary

Global Payments is seeking a Product Owner I to bridge product strategy and technical execution. You will decompose features into actionable user stories, define acceptance criteria, and ensure teams have what they need to deliver the right thing, at the right time.

Collaborating with Product Managers, Designers, Engineering Leads, and QA, you will maintain a healthy backlog and drive features from definition through release verification.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 4 years of relevant experience.
• Experience in business analysis or product ownership.
• Experience writing user stories and acceptance criteria.
• Experience with agile delivery (Scrum/Kanban) is a plus.

Responsibilities

• Owns and manages the development team's backlog as the primary working inventory for delivery.
• Decomposes features into individual user stories with acceptance criteria.
• Collaborates with Product Designers to embed UX specs into story criteria.
• Works with Engineering for estimation and technical review before development.
• Maintains and prioritizes the team backlog to meet deadlines.

Skills

Product ownership

Backlog management

User stories

Agile / Scrum

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global ?

The Product Owner I s erves as the tactical bridge between product strategy and technical execution, translating product vision into clearly defined, deliverable work items. Owns the decomposition of product features into user stories with functional acceptance criteria, business rules, and testable behaviors. Ensures development teams have everything they need to build the right thing, the right way, at the right time. Partners closely with Product Managers, Product Designers, Engineering Leads, and QA to maintain a healthy, prioritized backlog and drive features from definition through release verification. Operates as the day-to-day decision-maker on scope, story sequencing, and functional completeness within the team's delivery workflow.

What you'll own:

Owns and manages the development team's backlog as the primary working inventory for delivery, including stories, bugs, tasks, technical debt, and feature decomposition work. Decomposes PM-defined Features into individual user stories, ensuring complete coverage of approved scope across child work items. Authors' story-level functional acceptance criteria including observable behaviors, boundary logic, conditional variants, UX copy, field validations, and error states that are specific, testable, and unambiguous. Partners with Development Leads on high-level story mapping, backlog sequencing, and execution planning to align delivery with release timelines, capacity, and dependencies.

Collaborates with Product Designers to embed high-fidelity UX specifications, annotated mockups, and interaction behaviors into story acceptance criteria. Ensures design intent is fully captured at the story level so engineering teams can execute without ambiguity. Partners with Engineering throughout technical review, architecture validation, and estimation, incorporating technical feedback before stories enter development.

Owns and enforces the team Definition of Ready, validating that every story entering a development pod has locked functional acceptance criteria, annotated UX, technical review sign-off, and feature flag documentation. Serves as the final functional acceptance authority on individual stories, with Product Manager in partnership on major or high-risk features.

Maintains and prioritizes the team backlog including stories, bugs, tasks, and tech debt in partnership with the Product Manager and Engineering Lead. Ensures story order and timing align with committed deadlines, delivery capacity, and cross-team dependencies. Presents stories during refinement ceremonies and participates in Monthly Planning, Release Verification, Support Triage, and Backlog Prioritization sessions.

Manages feature flag lifecycle at the story level, including documentation of flag states, creation of cleanup tickets after release, and coordination with Release Management on staged rollout configurations. Supports observability and monitoring requirements for high-risk features by partnering with Engineering to define success metrics and alerting thresholds where applicable.

Collaborates with other Product Owners across teams when features span multiple domains, ensuring consistent scope coverage, dependency alignment, and synchronized delivery timelines. Assists Technical Writing and Learning teams with documentation and user-facing guides as features move toward general availability.

What you'll bring:

Bachelor's Degree

Relevant Experience or Degree in Business, Computer Science, Information Systems, or a related field; combination of relevant training and or experience in lieu of degree

Typically, minimum 4 years relevant experience

Experience in business analysis, product ownership, or a similar role within a software product organization

Direct experience writing user stories, acceptance criteria, and functional specifications

It's a bonus if you have the following:

Experience working in an Agile delivery environment such as Scrum or Kanban with hands-on backlog management responsibilities

Experience in payments, POS, or fintech product domains

Experience with Jira and Confluence for backlog management and documentation

Prior experience collaborating directly with UX or Product Design teams to translate mockups into functional requirements

CSPO, PSPO, or equivalent Product Owner certification

Our perks - what we'll bring for you:

A competitive salary and benefits package that recognizes your contribution

Opportunities to grow your skills and build your career within a global business

Access to learning, development and on-the-job experiences that expand your expertise

A supportive, inclusive team environment where your ideas and input matter

Time to give back through community and charity initiatives

A global employee assistance program to support your wellbeing

Recognition through a global platform that celebrates your achievements.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer ?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

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