Product Owner (Fiserv DNA)

TEKsystems; Seattle (WA); Remote; USD 135,000 - 156,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Job summary

TEKsystems is seeking a seasoned Product Owner to guide a complex Fiserv DNA implementation in financial services. You will bridge business stakeholders, project leadership, technology teams, and vendor partners to ensure timely delivery of customer communications solutions.

This role requires hands-on backlog management, requirements gathering, and agile leadership. Experience with banking/regulatory communications and Fiserv DNA is highly preferred.

Qualifications

• Extensive PO experience in Agile environments.
• Proven backlog prioritization and refinement.
• Financial services domain knowledge, regulatory communications.
• Familiarity with Fiserv DNA platform is a plus.

Responsibilities

• Lead discovery with stakeholders to map current and future state processes.
• Translate needs into epics, features, user stories, and criteria.
• Manage project backlog and alignment with milestones.
• Collaborate with vendors and delivery teams.

Skills

Product ownership

Agile backlog

Stakeholder mgmt

Requirements gathering

Job description

Product Owner (Fiserv DNA)

We are seeking an experienced Product Owner to support a strategic Statements & Notices implementation within a financial services environment. The Product Owner will serve as the primary liaison between business stakeholders, project leadership, technology teams, and vendor partners to ensure the successful delivery of customer and regulatory communication solutions.

This role requires a hands-on Product Owner who can quickly assess business needs, lead requirements gathering efforts, manage Agile backlogs, and drive stakeholder alignment across a complex implementation program. Candidates with financial services experience and Fiserv DNA expertise are highly preferred.

Top Required Skills

Product Owner Leadership & Agile Backlog Management

• Proven experience managing complex implementation backlogs in Agile environments.
• Expertise translating business requirements into epics, features, user stories, and acceptance criteria.
• Strong backlog prioritization, refinement, sprint planning, and stakeholder management skills.
• Ability to balance business priorities, project timelines, and technical dependencies.

Financial Services Domain Expertise

• Experience working within banking, credit union, or financial services organizations.
• Strong understanding of Statements & Notices, customer communications, document delivery, and regulatory correspondence.
• Familiarity with compliance and regulatory considerations impacting customer communication channels.

Fiserv DNA & Conversion Experience

• Experience supporting Fiserv implementations, conversions, or platform migrations.
• Knowledge of the Fiserv DNA Core Banking Platform strongly preferred.
• Experience coordinating with third-party vendors and internal delivery teams during large-scale technology transformations.

Key Responsibilities

Requirements & Discovery

• Lead busin te with stakeholders to document current-state and future-state business processes.
• Define and document operational, business, and regulatory requirements.
• Ensure business objectives are translated into actionable delivery requirements.

Product Ownership & Backlog Governance

• Create, maintain, prioritize, and manage the project backlog.
• Develop detailed epics, features, user stories, and acceptance criteria.
• Facilitate backlog refinement and prioritization sessions.
• Align work items with business objectives and implementation milestones.

Stakeholder Management

• Serve as the primary business representative across business, technology, project leadership, and vendor teams.
• Drive alignment among cross-functional stakeholders.
• Communicate priorities, dependencies, risks, and key decisions effectively.

Project Delivery Support

• Partner with project leadership to manage scope, risks, dependencies, and readiness activities.
• Support sprint planning, release planning, and implementation efforts.
• Assist with issue resolution and project decision-making.

Job Type & Location

This is a Contract position based out of Seattle, WA.

Pay and Benefits

The pay range for this position is $65.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.