Product Owner, Digital Workspace

Dutch Bros; Tempe (AZ); Ibrido; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Dutch Bros Coffee is seeking a Product Manager, Digital Workplace to own the end-to-end digital employee experience. You will shape collaboration, content, and workflow automation across corporate, regional, and shop teams.

You will directly configure the tenant, stand up Teams/SharePoint solutions, and ship Power Platform flows and Copilot agents, measuring business value and adoption at scale.

Competenze

• Bachelor's degree in information systems, computer science, business, or related field (or equivalent experience).
• 8+ years in technical product management, digital workplace engineering or administration, or enterprise collaboration consulting/solution architecture.
• Hands-on experience deploying Microsoft 365 Copilot or similar AI capabilities and configuring tenants.

Mansioni

• Own the digital employee experience end to end—Teams, SharePoint, OneDrive, Viva, and Power Platform.
• Configure the tenant, stand up Teams/SharePoint solutions, ship Power Platform flows, apps, and Copilot agents.
• Build enablement at scale via a Champions network, workshops, and self-service resources; partner with Security/Infrastructure/Data/People/Comms.

Formazione

Bachelor's degree in information systems / computer science / business

Strumenti

Microsoft 365

Power Platform

Copilot AI

Power Apps

Power Automate

Microsoft Graph API

PnP tooling

PowerShell

Descrizione del lavoro

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview:

Dutch Bros is on a mission to make a massive difference one cup at a time. We're a high-growth, people-first company that values "love, acceptance, and kindness". Behind every cup we serve is a connected workplace - the tools, workflows, and AI capabilities that keep our shop crews, regional leaders, and corporate teams moving together. We're seeking a Product Manager, Digital Workplace to join the Technology team at Dutch Bros. This role owns the digital employee experience end to end - the collaboration, communication, content, and workflow automation tools our people use every day - and it is deliberately hands-on. Microsoft 365 is the anchor of that portfolio (Teams, SharePoint, OneDrive, Viva, and the Power Platform), alongside the AI capabilities we deliver through Microsoft 365 Copilot and agentic solutions. In this role you won't just manage a tech stack; you will be in it. You will study how work actually gets done across corporate, regional, and shop teams, find where time is lost to manual and duplicated effort, and then build the fix yourself - configuring the tenant, standing up Teams and SharePoint solutions, and shipping Power Platform flows, apps, and Copilot agents. You will take Copilot and agentic AI programs from prototype to enterprise scale, defining success measures and reporting business value in hours returned and cost avoided. Adoption is the product. You will build enablement at scale through a digital workplace Champions network, interactive workshops, and self-service resources you author yourself, and partner closely with Information Security, Infrastructure, Data, People, and Communications to ensure workplace and AI tools adhere to data governance, licensing, compliance, and cybersecurity standards. This is a builder's product role. It requires strong product ownership, hands-on depth in modern workplace and collaboration technology, a willingness to work directly in admin centers and low-code tools, and the ability to translate technical capability into simple, inspiring, and actionable language for non-technical teams.

Job Qualifications:

• Bachelor's degree in information systems, computer science, business, or related field (or equivalent experience) with 8+ years in technical product management, digital workplace engineering or administration, or enterprise collaboration consulting and solution architecture roles.
• Deep hands-on expertise administering enterprise collaboration and productivity platforms, with primary depth in Microsoft 365 - Teams, SharePoint Online, OneDrive, Exchange Online, Viva, and the Microsoft 365, Teams, SharePoint, and Entra admin centers.
• Demonstrated experience personally deploying Microsoft 365 Copilot or comparable enterprise AI capabilities, including use case discovery, tenant and licensing configuration, pilot design, prompt and agent development, and measurement of business value.
• Hands-on experience building and shipping automated and agentic workflows on low-code platforms such as the Power Platform (Power Apps, Power Automate, Copilot Studio), including integrations with adjacent HR, ITSM, and line-of-business systems.
• Working proficiency with scripting and administration at scale - PowerShell, Microsoft Graph and the Graph API, and PnP tooling - to configure tenants, bulk-provision workspaces, and extract usage data.
• Comfort with hands-on troubleshooting: partnering with the service desk and endpoint teams on Intune-managed devices, escalations, and Microsoft support cases, and turning recurring issues into permanent fixes.
• Proven product management fundamentals: translating business needs into user stories, functional requirements, and a well-prioritized backlog using Agile methodologies.
• Experience using user research, journey mapping, and business process discovery to locate friction in how employees work and to build a prioritized digital workplace backlog from it.
• Track record of driving measurable adoption through organizational change management, champion networks, enablement programs, workshops, and self-service content.
• Experience partnering with Information Security and Infrastructure teams on identity, data governance, information protection, licensing, and compliance for collaboration and AI tools.
• Ability to define and report KPIs and OKRs, and to build the reporting yourself from Microsoft 365 usage telemetry, Microsoft Graph data, and Power BI to prioritize the roadmap and demonstrate return on investment.
• Experience influencing senior stakeholders and executives, with comfort presenting to large audiences through training, webinars, and enterprise communications.
• Strong written and verbal communication skills, with the ability to translate technical concepts into simple, acti