Product Owner (Digital Sales & ECommerce)

TEKsystems; Stamford (CT); Hybrid; USD 83,000 - 96,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off

Job summary

Charter Communications in Stamford, CT seeks a mid-level Product Owner to drive digital sales, customer acquisition, and eCommerce transformations, collaborating with business and technology teams.

You will write user stories, maintain backlogs, run Agile ceremonies, and measure impact with KPIs, while partnering with Sales, Marketing, and UX.

This hybrid role offers contract-based work with competitive hourly pay and benefits eligibility.

Qualifications

• 5+ years in Product Owner or Product Management
• Strong Agile and Scrum experience
• Experience creating user stories and managing backlogs
• Proficiency with Jira and Agile tools
• Strong stakeholder management and cross-functional leadership
• Ability to influence teams without direct authority
• Excellent communication and organizational skills

Responsibilities

• Own and drive product initiatives across digital sales and CX platforms.
• Define priorities and execute roadmaps with business and tech teams.
• Gather requirements, write user stories, and manage backlogs.
• Facilitate Agile ceremonies and support delivery teams.
• Identify risks, dependencies, and opportunities for success.
• Monitor KPIs and business metrics to guide decisions.
• Collaborate with Sales, Marketing, Tech, Operations, UX, and CX teams.
• Improve digital acquisition, self-service, and conversion rates.

Skills

Product ownership experience

Agile methodologies

User stories & backlogs

Jira proficiency

Stakeholder management

Cross-functional leadership

Influence without authority

Communication skills

Tools

Jira

Job description

Charter Communications

Our client is seeking a Product Owner to support strategic growth initiatives focused on digital sales, customer acquisition, and eCommerce transformation. This role will work closely with business and technology teams to drive product initiatives from concept through execution, ensuring solutions deliver measurable business value and improved customer experiences.

This position is ideal for a mid-level Product Owner with experience supporting B2B or B2C sales channels within telecommunications, cable, broadband, retail, or digital commerce environments.

What You’ll Do

• Own and drive product initiatives across digital sales and customer experience platforms.
• Partner with business stakeholders, technology teams, and leadership to define priorities and execute product roadmaps.
• Gather and document requirements, create user stories, and manage product backlogs.
• Facilitate Agile ceremonies and support delivery teams throughout the development lifecycle.
• Identify risks, dependencies, and opportunities impacting initiative success.
• Monitor KPIs and business performance metrics to measure outcomes and guide decision-making.
• Collaborate with Sales, Marketing, Technology, Operations, UX, and Customer Experience teams.
• Help improve customer acquisition, self-service capabilities, conversion rates, and overall digital sales performance.

Required Qualifications

• 5+ years of Product Owner or Product Management experience.
• Strong experience in Agile and Scrum environments.
• Experience creating user stories, managing product backlogs, and gathering business requirements.
• Proficiency with Jira and related Agile tools.
• Strong stakeholder management and cross-functional leadership skills.
• Ability to influence teams and drive outcomes without direct authority.
• Excellent communication and organizational skills.

Preferred Qualifications

• Experience supporting B2B and/or B2C sales organizations.
• Background in telecommunications, cable, broadband, ISP, or related technology industries.
• Experience with eCommerce, digital commerce, retail sales, or digital customer acquisition initiatives.
• Knowledge of customer journey optimization and self-service platforms.
• Experience working in large enterprise or matrixed organizations.
• Exposure to analytics, reporting, and KPI measurement.

Ideal Candidate Background

We’re looking for a Product Owner who understands how digital products drive revenue. Candidates with experience supporting online sales, customer acquisition, digital commerce, or retail sales initiatives in telecom or cable environments will be especially successful in this role.

If you have a track record of partnering with cross-functional teams, managing competing priorities, and delivering impactful product enhancements, we’d love to hear from you.

Job Type & Location

This is a Contract position based out of Stamford, CT.

Pay and Benefits

The pay range for this position is $60.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Stamford,CT.

Application Deadline

This position is anticipated to close on Sep 16, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.