Job Title: Product Owner, Digital
Location Requirements: Hybrid / South Florida (Miami)
Job Type: Contract
Role Overview:
You will support customer-facing casino, loyalty, rewards, and digital experiences across mobile and web platforms. Own features and enhancements on a growing digital product roadmap. Collaborate closely with Product Management, Engineering, and business stakeholders to turn business needs into scalable digital solutions. A strong business sense and technical knowledge are essential, along with the ability to communicate effectively across teams.
Responsibilities:
- Own and manage features and enhancements across mobile and web products
- Support digital experiences related to casino, loyalty, rewards, offers, campaigns, and customer engagement
- Translate business objectives into clear product requirements, user stories, acceptance criteria, and prioritized backlogs
- Partner with Engineering teams during design, development, testing, and release
- Collaborate with senior Product Management to execute the product strategy and roadmap
- Serve as a liaison between business stakeholders and technical teams
- Lead backlog refinement, prioritization, sprint planning, and other Agile activities
- Evaluate priorities based on customer value, business impact, technical considerations, and product strategy
- Drive features from concept to delivery and post-launch optimization
- Partner with front-end development teams supporting digital customer experiences
- Gather stakeholder feedback for actionable product improvements
- Communicate product decisions, priorities, requirements, dependencies, and progress clearly to technical and non-technical audiences
- Support continuous improvement of existing mobile and web experiences
- Build strong relationships with business stakeholders and establish trust as the day-to-day Product Owner
Required Qualifications:
- Approximately 5+ years of Product Owner, Product Management, or related digital product experience
- Strong experience supporting customer-facing digital products, including mobile applications and websites
- Demonstrated experience owning product features from requirements through delivery
- Experience managing and prioritizing product backlogs
- Experience developing user stories, acceptance criteria, and product requirements
- Strong experience working with software engineering and development teams
- Experience working within Agile environments
- Strong business and technical communication skills
- Ability to translate between business stakeholders and engineering teams
- Excellent stakeholder management and relationship-building skills
- Ability to communicate product strategy and execution clearly and confidently
- Must be located in or able to regularly work from South Florida (Miami)
Preferred Qualifications:
- Casino or gaming product experience
- Loyalty or rewards program experience
- Experience with campaigns, offers, promotions, or customer engagement products
- Experience supporting digital casino or gaming experiences
- Experience with consumer-facing mobile applications and web platforms
- Experience within travel, hospitality, entertainment, gaming, or other high-volume consumer environments
Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.