Product Owner - DDQ

PIMCO Ltd. - Pacific Investment Management Company; Newport Beach (CA); On-site; USD 150,000 - 225,000; Full time

Job summary

PIMCO Sales Technology seeks a product leader to own the Responsiv-based RFP and DDQ platform, coordinating delivery through a vendor and driving impact across external partnerships and internal transformation.

You will align vendor roadmaps with business goals, lead change management, and champion AI-assisted workflows with human-in-the-loop reviews in a regulated environment, enabling faster, accurate responses at scale.

Qualifications

• 7+ years in product management or a product-owner role within asset or wealth management, including direct ownership of a vendor-delivered or SaaS platform.
• Bachelor's degree in engineering, computer science, or equivalent experience.
• Demonstrated success managing a demanding external vendor – shaping their roadmap, holding them to delivery, and escalating constructively.
• A strong change-management track record: you\'ve led a team through the adoption of a new system or process, including training, enablement, and managing resistance.
• Excellent stakeholder management across business and technical audiences; comfortable being the single throat to choke for a product you don\'t build yourself.
• Fluency in AI-native product thinking - able to push a vendor toward GenAI-assisted workflows and define where human review is required.

Responsibilities

• Own the Responsiv relationship day-to-day - roadmap alignment, feature prioritization, delivery tracking, and escalation.
• Translate PIMCO\'s needs into committed roadmap - turn our priorities into clear requirements, get them onto the vendor\'s roadmap, and hold the vendor accountable to timelines and quality, in partnership with vendor management and procurement.
• Lead the internal team through the change - new workflows, content model, and roles. Build the enablement around the rollout (training, documentation, process redesign) and manage the human side: surface resistance early, keep the team bought in, and make the new way of working demonstrably better than the old.
• Own the RFP/DDQ product vision and roadmap within PIMCO - what we ask the vendor for and why - prioritized against the outcomes that matter: response turnaround, accuracy and consistency, and content reuse.
• Partner with the sales, RFP, and compliance teams as the primary customers of the product.
• Champion AI-assisted response generation as a first-class capability, with appropriate human-in-the-loop review for a regulated environment.

Skills

Vendor management

Product ownership

AI-native product thinking

Change management

Stakeholder management

RFP/DDQ platform knowledge

SaaS / vendor-delivered platform

Education

Bachelor's degree in engineering or computer science

Job description

We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.

We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance.

You

• Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning.
• Love solving complex real-world business problems.
• Recognize that cross-functional collaboration is a core component of success for the team.
• Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs.
• Have become a stronger engineer by making mistakes and learning from them.
• Are a doer, someone who wants to grow their career and gain experience across technologies and business functions.

We

• Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued.
• Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams.
• Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate.
• Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion.
• Embrace knowledge sharing through lunch-and-learns, demos, and technical forums.
• Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions.

PIMCO Sales Technology builds the products our global sales organization relies on every day. We're looking for a product leader to own our RFP and DDQ platform - the system that lets PIMCO respond to Requests for Proposal and Due Diligence Questionnaires with speed, accuracy, and consistency.

RFPs and DDQs are high-stakes, deadline-driven, and content-heavy: the quality and turnaround of our responses directly affect PIMCO's ability to win and retain mandates. We deliver this capability through a third‑party platform (Responsiv) rather than building it in‑house, which makes this a product‑through‑a‑vendor role - you'll direct and manage delivery, not build it.

This role offers a unique opportunity to drive meaningful impact across both external partnerships and internal transformation. Success requires strong vendor leadership, influencing product priorities, aligning roadmaps to business needs, and ensuring key capabilities are delivered effectively and on schedule. At the same time, you'll play a central role in evolving the team's operating model, helping to shape new workflows, modernize content management practices, and thoughtfully integrate automation to improve scale and efficiency. This is an ideal opportunity for a leader who enjoys building alignment, driving change, and delivering measurable business outcomes.

There's also a clear AI opportunity: RFP/DDQ response generation is one of the strongest use cases for GenAI - content libraries, drafting, answer reuse, and consistency checking. You'll push the product, and the vendor, toward AI‑native answer generation while keeping humans accountable for accuracy and compliance.

What you'll do

• Own the Responsiv relationship day-to-day - roadmap alignment, feature prioritization, delivery tracking, and escalation. Be the single point of accountability for what the platform does and doesn't deliver, regardless of the fact that a vendor builds it.
• Translate PIMCO's needs into committed roadmap - turn our priorities into clear requirements, get them onto the vendor's roadmap, and hold the vendor accountable to timelines and quality, in partnership with vendor management and procurement.
• Lead the internal team through the change - new workflows, content model, and roles. Build the enablement around the rollout (training, documentation, process redesign) and manage the human side: surface resistance early, keep the team bought in, and make the new way of working demonstrably better than the old.
• Own the RFP/DDQ product vision and roadmap within PIMCO - what we ask the vendor for and why - prioritized against the outcomes that matter: response turnaround, accuracy and consistency, and content reuse.
• Partner with the sales, RFP, and compliance teams as the primary customers of the product.
• Champion AI-assisted response generation as a first-class capability, with appropriate human-in-the-loop review for a regulated environment.

What we're looking for

• 7+ years in product management or a product-owner role within asset or wealth management, including direct ownership of a vendor-delivered or SaaS platform.
• Bachelor's degree in engineering, computer science, or equivalent experience
• Demonstrated success managing a demanding external vendor - shaping their roadmap, holding them to delivery, and escalating constructively.
• A strong change-management track record: you've led a team through the adoption of a new system or process, including training, enablement, and managing resistance.
• Excellent stakeholder management across business and technical audiences; comfortable being the single throat to choke for a product you don't build yourself.
• Fluency in AI-native product thinking - able to push a vendor toward GenAI-assisted workflows and define where human review is required.

Nice to have

• Direct experience with RFP/DDQ, proposal-management, or content-automation platforms (Responsiv, Loopio, Qvidian/Upland, RFPIO/Responsive, or similar)
• Financial services, investment management, or asset management domain experience, and familiarity with the RFP/DDQ/consulta

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.

Salary Range: $ 150,000.00 - $ 225,000.00

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.