Product Owner

Tata Consultancy Services; Chicago (IL); On-site; USD 95,000 - 120,000; Full time

Job summary

Tata Consultancy Services in Chicago seeks a Senior Product Owner to lead a cross-functional agile team delivering customer-centric software solutions. You will own the backlog, translate business needs into actionable user stories, participate in SAFe ceremonies, and collaborate with product, technology leads, QA, and stakeholders to ensure on-time delivery and measurable value.

The role requires 10+ years in product ownership within software, strong facilitation, Jira/Confluence expertise, and

Qualifications

• 10+ years of experience as a Software Product Owner in a software development environment.
• Experience using the SAFe framework or having a PO/PM SAFe certification.
• Expert translating high-level requirements into clear user stories with defined acceptance criteria.
• Document detailed requirements, minutes, action items, and manage requests and communications.
• Track dependencies, blockers, issues, risks, and assign owners clearly.
• Strong organizational and facilitation skills; prioritize work and meet deadlines.
• Excellent written and verbal communication; experience with large-scale Agile projects.
• Hands-on with Jira, Confluence, Release Management tools.
• Experience building dashboards and filters in Jira.
• Ability to work independently with limited supervision.
• Experience in Agile development processes and SDLC phases.

Responsibilities

• Define, prioritize, and communicate product vision, strategy, and roadmap.
• Own and maintain the product backlog, aligned with business goals.
• Translate requirements into clear user stories with acceptance criteria.
• Act as primary liaison between product management, technology lead, and dev team.
• Engage with stakeholders to gather feedback and validate value delivery.
• Make informed decisions on scope and trade-offs with guidance from tech lead.
• Lead sprint planning, backlog refinement, and sprint reviews; participate in PI planning.
• Ensure enough ready stories to load the next 2–3 sprints.
• Provide guidance to the dev team and resolve queries on requirements.
• Monitor KPIs and ensure the product delivers value to customers.
• Participate in retrospectives and drive process improvements.
• Stay current with industry trends to identify enhancement opportunities.
• Manage stakeholder expectations and maintain a positive collaborative environment.

Skills

Product ownership

SAFe experience

Backlog management

User stories

Stakeholder management

Agile methodologies

KPI tracking

Executive communication

Facilitation

Independent work

Tools

JIRA

Confluence

Release Management Tool

Job description

Job Description

• Collaborate with cross-functional teams including product management, software developers, designers, quality assurance, and stakeholders to define, prioritize, and communicate product vision, strategy, and roadmap.
• Own and maintain the product backlog, ensuring that it is well-organized, up-to-date, and aligned with the overall product vision and business goals.
• Translate high-level business requirements into clear and actionable user stories, ensuring that they contain well-defined acceptance criteria and align with technical capabilities.
• Act as the primary point of contact between product management, technology lead and development team, ensuring that communication flows seamlessly and that stakeholder needs are effectively addressed.
• Regularly engage with product management, stakeholders developers and qa team to gather feedback, capture user insights, and validate that the product is meeting their expectations.
• With some guidance from technology lead, make informed decisions on scope, backlog priorities, and trade-offs while considering factors such as project timelines, technical constraints, dependencies, risks
• Lead sprint planning, backlog refinement, and sprint review sessions, PI planning documentation, jira input, jira cleanliness / completeness, & collaboration with the development team to ensure a clear understanding of the work to be done.
• Responsible for owning the creation and refinement of stories with the team to ensure there are enough ready stories to load the next 2-3 sprints.
• Provide guidance and support to the development team, clarifying requirements, resolving queries, and ensuring a shared understanding of the user stories.
• Continuously monitor project progress, track key performance indicators (KPIs), and ensure that the product is delivering the intended value to customers.
• Actively participate in retrospectives to identify areas for improvement within the development process and take actions to enhance team efficiency and effectiveness.
• Stay current with industry trends, emerging technologies, and best practices, leveraging this knowledge to identify opportunities for product enhancement and innovation.
• Manage stakeholder expectations, anticipating and addressing concerns, and ensuring a positive collaborative working environment.

Product Owner

Required Qualifications

• 10+ years of experience as a Software Product Owner supporting a software development environment.
• Experience using the SAFe framework or having a PO/PM SAFe certification
• Expert with translating high-level business requirements into clear and actionable user stories, ensuring that they contain well-defined acceptance criteria.
• Must have expert ability to document detailed requirements, minutes, action items, manage incoming requests and outgoing communications
• Expert ability to track, manage and resolve dependencies, blockers, issues, risks, clearly document and articulate action item owners and open items in need of attention
• Strong organization and facilitation skills, including the ability to prioritize work and drive out deadlines
• Must work well with internal and external team members, have ability to manage and resolve conflicts collaboratively and with patience
• Strong analytical skills and drive to take initiative, be proactive to collect details needed to address blockers, drive out issues for the team
• Detail-oriented self starter with ability to deliver high-quality software products and exceptional user experiences.
• Advanced experience in JIRA, Confluence, Release Management Tool
• Experience building dashboards and filtering / lookups in jira
• Excellent written oral/ communication and presentation skills
• Hands-on experience with managing large scale agile, technical projects and executive communications
• Able to work independently with limited supervision
• Experience working in Agile development process, Agile methodologies, and deep understanding of various phases of Software Development Life Cycle

Preferred Qualifications

• Certification(s) related to Agile methodologies (e.g., Certified Scrum Product Owner) is a plus.
• Previous experience in cyber security, specifically vulnerability management or application security testing is advantageous
• Experience with Jira, .NET and python development is a strong asset.
• Experience writing detailed technical requirements

Salary Range- $95,000-$120,000 a year