Product Owner

Harvey Nash; Chicago (IL); On-site; USD 59,099 - 84,171; Full time

Job summary

Harvey Nash is seeking a Digital Product Owner for the Subscription Self-Serve initiative in Illinois, to drive the end-to-end subscription lifecycle. You will work with a tight-knit team to align on 2026 roadmap commitments across billing integration, payment enablement, UI/UX redesign, and multi-market readiness.

Reqs include a Bachelor’s degree with 2–4 years of product owner experience, or 7+ years in product ownership without a degree, plus agile experience and strong analytical,

Qualifications

• Bachelor's degree + 2–4 years of product owner experience
• 7+ years of hands-on product ownership experience (no degree required)
• Experience in agile environments with frequent iteration cycles
• Ability to analyze complex situations, propose solutions & drive decisions with stakeholder input

Responsibilities

• Support customer journey mapping and requirements design across purchase, upgrade, billing & cancellation workflows.
• Help prioritize the product backlog and collaborate with engineering, UX, billing, DSP integrations & regional teams.
• Create scalable models for direct-bill customers and multi-payment options.
• Use analytics and Voice of Customer insights to optimize user flows and drive subscription growth.
• Support pilot deployments and phased expansion to new customer groups and asset types

Skills

Agile experience

Stakeholder communication

Analytical thinking

User story writing

Education

Bachelor's degree

Job description

We're Hiring: Digital Product Owner – Subscription Self-Serve

About the Role

We're hiring a Digital Product Owner to support Client’s Subscription Self-Serve initiative — a foundational program enabling customers to complete the entire subscription lifecycle (selection, upgrade, payment, cancellation & renewal) directly within Client, without dealer intervention.

You’ll work closely with a Lead Product Owner in a tight-knit team of 4, helping drive 2026 roadmap commitments across billing integration, payment enablement, UI/UX redesign, role-based access, catalog sync, regulatory compliance, and multi-market readiness.

Job Title: Digital Product Owner – Subscription Self-Serve

Location: Peoria/Chicago, IL

Contract: 12 Months Contract

Pay Rate: $52.00 per hour on W2

What you’ll do:

• Support customer journey mapping and requirements design across purchase, upgrade, billing & cancellation workflows.
• Help prioritize the product backlog and collaborate with engineering, UX, billing, DSP integrations & regional teams.
• Create scalable models for direct-bill customers and multi-payment options.
• Use analytics and Voice of Customer insights to optimize user flows and drive subscription growth.
• Support pilot deployments and phased expansion to new customer groups and asset types

Required Qualifications

• Bachelor's degree + 2–4 years of product owner experience
• — OR —
• 7+ years of hands‑on product ownership experience (no degree required).
• Experience in agile environments with frequent iteration cycles.
• Ability to analyze complex situations, propose solutions & drive decisions with stakeholder input

What We’re Looking for

• Cross‑functional product collaboration
• User story & acceptance criteria writing
• Technical writing for product requirements
• Deep user‑centric product thinking
• Strong stakeholder communication
• Analytical & decision making ability

About us:

Harvey Nash is a national, full‑service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at https://www.harveynashusa.com/