Product Owner

Q2; Cary (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Flexible time off

Career development & mentoring

Health & wellness benefits

Parental leave

Volunteer programs

Employee recognition

Job summary

Q2 is seeking a Product Owner to translate customer fraud challenges into prioritized features. You’ll work with Product Managers and Engineering to refine backlogs, write clear stories, and guide sprint planning.

Strong collaboration across technical and non-technical teams is essential, with a focus on delivering tangible value. You should have 2+ years in product ownership, experience aligning priorities to outcomes, and familiarity with Agile Scrum.

Qualifications

• 2+ years as a Product Owner or similar role.
• Proven ability to translate priorities into clear work for the team.
• Ability to influence across business and technical teams.
• Proven experience engaging with customers.
• Experience using AI tools in work.
• Familiarity with financial industry and fraud prevention products is a plus.

Responsibilities

• Align with leadership to prioritize product backlog.
• Define functionality and write user stories/epics with end-user empathy.
• Manage sprints: planning, review, and acceptance.
• Apply Agile methods for disciplined software development and inspection.
• Articulate product vision and user stories to teams and clients.
• Deliver acceptance criteria and ensure quality delivery.
• Drive OKRs and roadmap execution.

Skills

Product Owner experience

Prioritization to outcomes

Stakeholder influence

Customer engagement

AI tools experience

Financial industry knowledge (bonus)

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

Our Team

The Fraud Intelligence team at Q2 is responsible for helping our customers take a proactive stance against fraud and managing the risks of their business. We build and enhance products that evolve with the ever-changing fraud landscape, delivering tangible value for our customers. Our solutions enable them to focus more of their time and energy on their mission: best serving their customers and communities.

The Role

As a Product Owner on the team, you will develop a deep understanding of our customers and the fraud challenges they face. You will collaborate closely with Product Managers and Engineering leaders to refine and prioritize product features. A key part of the role will be communicating business requirements clearly to Engineering teams. Critical tasks include breaking projects down so they’re ready to be worked, leading sprint planning sessions to connect our priorities to execution, and validating shipped features meet the definition of done.

You are more likely to excel in the role if you:

• Enjoy autonomy in your work and feel a sense of ownership in the team’s goals. You work quickly but with the big picture in mind.
• Thrive working across technical and non-technical teams
• Have enthusiasm for the field and professional development.

Requirements

• 2+ years of experience as a Product Owner (or similar role)
• Experience connecting priorities to business outcomes and translating those priorities to clear work for the team
• Demonstrated ability to influence and align stakeholders across business and technical teams
• Proven ability to engage effectively with customers
• Experience using AI tools in your work
• Bonus: familiarity with the financial industry and fraud prevention products

RESPONSIBILITIES

• Align with Product & Delivery leadership to prioritize product backlog.
• Define product functionality and write detailed user stories/epics with end-user empathy.
• Manage sprints: planning, review, and acceptance of completed work.
• Apply Agile methods to encourage disciplined software development and frequent inspection.
• Articulate product vision and user stories clearly to teams and clients.
• Deliver product acceptance criteria and ensure quality delivery.
• Drive Objectives and Key Results (OKRs) and roadmap execution. EXPERIENCE AND KNOWLEDGE
• Bachelor’s degree; 2–5 years of related experience.
• Technical background with backend integrations, APIs, and scalable solutions.
• Experience with Agile Scrum methodology and process management.
• Proven ability to manage complex rollouts with multiple stakeholders.
• Strong analytical and problem-solving abilities.
• Proficiency with Atlassian Suite (Jira, Confluence).
• Comfortable working across distributed teams.
• Working knowledge of accessibility guidelines (WCAG) applied across product, design, and engineering to support inclusive user experiences.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Our Culture & Commitment

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.