Product Ops Intern: Drive Product Flow & Launch Readiness

Bask Health; New York (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

Bask Health is seeking a Product Operations Intern to support planning, tracking, and delivery of software improvements within our product and engineering teams. This internship emphasizes operational processes over roadmap definition, focusing on documenting priorities, decisions, and issues.

You'll collaborate with product managers, engineers, designers, and customer-facing teams to improve workflows, analyze information, and boost team efficiency.

Qualifications

• Interest in product management and software development.
• Foundational understanding of how software products are developed and released.
• Experience organizing projects, tracking tasks, or improving workflows.
• Strong organizational skills with attention to detail.
• Ability to communicate updates and next steps clearly.
• Comfort with spreadsheets and collaboration tools.

Responsibilities

• Support the day-to-day operations of Bask's product management team.
• Maintain product roadmaps, trackers, backlogs, and release schedules.
• Track feature progress, issues, and dependencies with product managers and engineers.
• Organize customer feedback, feature requests, and bug reports.
• Summarize product feedback to identify recurring problems and opportunities.
• Assist with planning meetings, development reviews, and release discussions.
• Document decisions, action items, and project updates.
• Coordinate release documentation and testing status.
• Maintain product documentation and process checklists.
• Communicate product changes with customer-facing teams and gather feedback.

Skills

Product management

Organizational skills

Analytical thinking

Documentation

Spreadsheet proficiency

Effective communication

Tools

ClickUp

Jira

Linear

Trello

Notion

Job description

Bask Health is seeking a Product Operations Intern to support planning, tracking, and delivery of software improvements within our product and engineering teams. This internship emphasizes operational processes over roadmap definition, focusing on documenting priorities, decisions, and issues.

You'll collaborate with product managers, engineers, designers, and customer-facing teams to improve workflows, analyze information, and boost team efficiency.