Hands-On Product Management Intern (Telehealth SaaS)

Bask Health; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Bask Health is seeking a Product Management Intern to gain hands-on experience in building and improving software products for a telehealth platform. You will learn through collaboration with product managers, engineers, and designers, contributing to requirements, user stories, and testing.

You will participate in discovery, planning, and launches while developing an understanding of user needs, market research, and product analytics.

Qualifications

• Interest in product management, software development, and building technology products.
• Foundational understanding of how websites, applications, or software products work.
• Hands-on technical experience through coursework or projects.
• Familiarity with at least one programming language (JavaScript, TypeScript, or Python).
• Strong analytical thinking, research, and problem-solving skills.
• Ability to organize information, document findings, and communicate ideas clearly.
• Strong attention to detail and willingness to investigate problems independently.
• Ability to learn unfamiliar technologies quickly.
• Comfortable collaborating with engineers, designers, and cross-functional teams.
• Excellent written and verbal communication skills.
• Willingness to receive feedback and contribute ideas.
• Ability to take initiative in a fast-moving environment.

Responsibilities

• Support product managers in planning and improving features across Bask's telehealth platform.
• Gather feedback from merchants, patients, clinicians, and internal teams to identify user needs.
• Participate in product discovery, user research, and competitive analysis.
• Assist with writing product requirements, user stories, and acceptance criteria.
• Work with engineers and designers to understand technical requirements and solutions.
• Investigate product issues, reproduce bugs, and document findings.
• Support product testing and quality assurance before new features are released.
• Research competing products, industry trends, and emerging technologies.
• Analyze product usage, user feedback, and basic performance metrics.
• Organize product documentation, development priorities, and project updates.
• Participate in product planning meetings, feature reviews, and technical discussions.
• Explore opportunities to improve workflows, usability, and efficiency across Bask's applications.
• Support product launches and gather feedback after release.
• Take ownership of smaller research, documentation, testing, or product improvement projects.
• Present findings and recommendations to product and engineering teams.
• Learn prioritization, tradeoffs, and outcome measurement.

Skills

Product interest

Analytical thinking

Communication skills

Attention to detail

Documentation skills

Fast learner

Collaboration

Feedback mindset

Proactivity

Education

Pursuing/Completed CS/Engineering/Business/Design

Tools

ClickUp

Jira

Linear

Notion

GitHub

Job description

Bask Health is seeking a Product Management Intern to gain hands-on experience in building and improving software products for a telehealth platform. You will learn through collaboration with product managers, engineers, and designers, contributing to requirements, user stories, and testing.

You will participate in discovery, planning, and launches while developing an understanding of user needs, market research, and product analytics.