Product Operations & Wholesale Programs Coordinator

Punch Studio; Culver City (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off & Company Paid<br/>H

Short-Term & Long-Term Disability

Job summary

Punch Studio designs and supplies premium home, gift, and stationery products for specialty retailers worldwide. We are seeking a Product Operations Assistant to support retail customer programs, coordinating sampling, ticketing, and data workflows with factories and internal teams.

This mid-level role emphasizes accuracy, clear communication, and initiative as you manage multiple programs across the product lifecycle, ensuring data integrity and timely execution for our high-profile wholesale

Qualifications

• 3+ years of experience as a program coordinator, program specialist, or in a similar role.
• Bachelor's degree in business administration, Project Management, or a related field preferred.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Experience in wholesale or distribution settings, including retail customer programs and supplier coordination.

Responsibilities

• Communicate with factories on QA/QC and production feedback through final approval.
• Partner with Sales, Product Development, Purchasing, and Logistics to optimize space and freight.
• Lead program circulation, track milestones, and flag deadline risks with stakeholders.
• Proactively manage internal and external communications for customer programs.
• Oversee vendor assignments with delivery dates and feasibility considerations.
• Run and distribute weekly Master Production Schedule (MPS) reports.
• Prepare upload files accurately with data mapping and attention to detail.
• Own the sampling process end-to-end from production to distribution and maintain a sample library.
• Manage the full ticketing process including orders, tracking, and deadlines.
• Support Creative, Sales, Product Development, and Logistics teams as needed.

Skills

Detail-oriented

Project management

Time management

Data mapping

Upload file preparation

Communication with suppliers

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Punch Studio designs and supplies premium home, gift, and stationery products for specialty retailers worldwide. We are seeking a Product Operations Assistant to support retail customer programs, coordinating sampling, ticketing, and data workflows with factories and internal teams.

This mid-level role emphasizes accuracy, clear communication, and initiative as you manage multiple programs across the product lifecycle, ensuring data integrity and timely execution for our high-profile wholesale