Product Operations & Testing Coordinator

A&A Global; Baltimore (MD); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

PTO & paid sick leave

Job summary

A&A Global in Maryland is seeking a Product Operations & Testing Coordinator to lead product testing, safety compliance, and end-to-end PO management from purchase order to warehouse receipt. You will ensure regulatory and quality standards are met while driving efficiency across sourcing and logistics.

The role requires hands-on experience with vendor management, ERP systems, and cross-functional collaboration.

Qualifications

• 2–4 years in product testing, purchasing, import operations, or supply chain management.
• Experience with product testing, compliance, and regulatory standards (CPSC, customs, etc.).
• Strong negotiation and vendor management skills.
• Proficiency with ERP systems and reporting tools (SAGE, Salesforce or similar).
• Excellent organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and compliance focus.
• Strong communication and collaboration skills.
• Proactive problem-solving and decision-making.
• Ability to drive process improvements and operational efficiency.
• Business acumen with focus on cost control and margin optimization.

Responsibilities

• Oversee product testing requirements and ensure compliance with safety regulations and company standards.
• Coordinate testing submissions, documentation, and approvals with external labs.
• Approve sampling and testing quotations, ensuring accuracy.
• Partner with buyers and labs to resolve testing failures and address evolving regulatory requirements.
• Solely maintain accurate testing records and support ongoing compliance initiatives.
• Set up new product SKU’s to support Assortment Planning in conjunction with Planners and Buyers.
• Ensure integrity of product information systemwide, via SKU setup and maintenance.
• Create, submit, & manage PO’s to supply partners, ensuring production is completed on time.
• Track open purchase orders, ETDs, and shipment timelines to ensure on-time and accurate delivery.
• Maintain strong relationships with vendors.
• Track sailing and arrival dates and manage import dashboards for visibility.
• Support inventory planning to meet margin and in-stock objectives.
• Identify and implement process improvements across item set-up and management.
• Stay informed on global trade regulations.
• Support vendor compliance standards and explore cost-saving initiatives.

Skills

Product testing

Purchasing

Import operations

Supply chain management

ERP systems

Reporting tools

Organizational skills

Project management

Analytical thinking

Communication

Problem-solving

Process improvement

Cost control

Tools

SAGE

Salesforce

Job description

Position Overview

We are seeking a Product Operations & Testing Coordinator to lead our product testing and safety compliance operations. This role is responsible for ensuring all products meet safety, regulatory, and quality standards while overseeing the end-to-end purchase order process from purchase order through warehouse receipt.

The ideal candidate will bring strong expertise in compliance, vendor management, and product testing, while driving efficiency, cost optimization, and continuous improvement across operations.

Key Responsibilities

Testing & Compliance

• Oversee all product testing requirements, ensuring compliance with safety regulations and company standards
• Coordinate testing submissions, documentation, and approvals with external labs
• Approve sampling and testing quotations, ensuring accuracy
• Partner with buyers and labs to resolve testing failures and address evolving regulatory requirements
• Solely maintain accurate testing records and support ongoing compliance initiatives

Product Operations

• Set up new product SKU’s to support Assortment Planning in conjunction with Planners and Buyers
• Ensure integrity of product information systemwide, via SKU setup and maintenance
• Create, submit, & manage PO’s to supply partners, ensuring production is completed on time. Track open purchase orders, ETDs, and shipment timelines to ensure on-time and accurate delivery

Vendor and Supplier Management

• Maintain strong relationships with vendors

Inventory and Data Management

• Track sailing and arrival dates and manage import dashboards for visibility
• Support inventory planning to meet margin and in-stock objectives

Process Improvement and Strategy

• Identify and implement process improvements across item set-up and management
• Stay informed on global trade regulations.
• Support vendor compliance standards and explore cost-saving initiatives

Qualifications

• 2-4 years of experience in product testing, purchasing, import operations, or supply chain management
• Experience with product testing, compliance, and regulatory standards (CPSC, customs, etc.)
• Strong negotiation and vendor management skills
• Proficiency in ERP systems and reporting tools (SAGE, Salesforce, or similar preferred)
• Excellent organizational and project management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and compliance focus
• Strong communication and collaboration skills
• Proactive problem-solving and decision-making
• Ability to drive process improvements and operational efficiency
• Business acumen with a focus on cost control and margin optimization
• This is an on-site position based at either our Cockeysville, MD, or our Olathe, KS office.
• Medical insurance
• Paid Time Off (PTO) and paid sick leave provided in accordance with Maryland requirements