Product Operations Specialist — Scale AI-Powered Hardware

Mytra; Brisbane (CA); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Fully subsidized health coverage

401(k) plan

Lunch & snacks at HQ

Generous PTO

Pet insurance options

Job summary

Mytra is seeking a Product Operations Manager to join the Product team and scale internal systems, processes, and information flow across the company. This role focuses on turning tribal knowledge into infrastructure and building AI-assisted workflows that unify Slack, Notion, and Linear.

You will own the operational process layer from sales through deployment, transform verbal handoffs into repeatable processes, and drive adoption of lightweight documentation norms while aligning

Qualifications

• Proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company, ideally building physical products or hardware + software.
• Ship your own tools and automate workflows to create scalable processes.
• Communicate with clarity and influence without authority across teams.
• Be high-agency and entrepreneurial, shipping a v1 fast and iterating to quality.
• Know how to balance chaos and bureaucracy with enough process for a paper trail.

Responsibilities

• Build and own the internal operating system and AI-assisted workflows that unify scattered information.
• Own the operational process layer from sales through deployment, converting verbal handoffs to written processes.
• Act as cross-functional translator between commercial, product, engineering, and operations.
• Set documentation norms and build tooling to scale Product Operations.

Skills

Product operations

Program management

BizOps

Chief-of-Staff

AI tools

Tools

Slack

Notion

Linear

SQL

Spreadsheets

Job description

Mytra is seeking a Product Operations Manager to join the Product team and scale internal systems, processes, and information flow across the company. This role focuses on turning tribal knowledge into infrastructure and building AI-assisted workflows that unify Slack, Notion, and Linear.

You will own the operational process layer from sales through deployment, transform verbal handoffs into repeatable processes, and drive adoption of lightweight documentation norms while aligning