Product Operations Manager

Mytra; Brisbane (CA); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Fully subsidized health coverage

401(k) plan

Lunch & snacks at HQ

Generous PTO

Pet insurance options

Job summary

Mytra is seeking a Product Operations Manager to join the Product team and scale internal systems, processes, and information flow across the company. This role focuses on turning tribal knowledge into infrastructure and building AI-assisted workflows that unify Slack, Notion, and Linear.

You will own the operational process layer from sales through deployment, transform verbal handoffs into repeatable processes, and drive adoption of lightweight documentation norms while aligning

Qualifications

• Proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company, ideally building physical products or hardware + software.
• Ship your own tools and automate workflows to create scalable processes.
• Communicate with clarity and influence without authority across teams.
• Be high-agency and entrepreneurial, shipping a v1 fast and iterating to quality.
• Know how to balance chaos and bureaucracy with enough process for a paper trail.

Responsibilities

• Build and own the internal operating system and AI-assisted workflows that unify scattered information.
• Own the operational process layer from sales through deployment, converting verbal handoffs to written processes.
• Act as cross-functional translator between commercial, product, engineering, and operations.
• Set documentation norms and build tooling to scale Product Operations.

Skills

Product operations

Program management

BizOps

Chief-of-Staff

AI tools

Tools

Slack

Notion

Linear

SQL

Spreadsheets

Job description

Product Operations Manager

Mytra Brisbane, California, United States

About this position

About Mytra

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

About the role

As a Product Operations Manager at Mytra, you'll join our Product team at a moment of scaling. Mytra is growing faster than our internal operating system can keep up with: work lives in silos, decisions are often made verbally with no paper trail, there's no single source of truth for what's happening across the company, no reliable process layer from sales through deployment, and no consistent operational documentation for the field.

This is an individual-contributor role for a builder who creates the connective tissue that lets a fast-moving robotics company scale without losing the thread. You'll sit inside Product but serve horizontally across the company. You are not an internal-tools software engineer. You're an operator who uses AI-native tools to make our internal systems, processes, and information flow simple, fast, and reliable, turning "how we work" from tribal knowledge into infrastructure.

What you'll do:

• Build and own Mytra's internal operating system: the information architecture and AI-assisted workflows that unify what today lives scattered across Slack, Notion, and Linear, so leaders can see what changed, what's at risk, and what's next, and dependencies get surfaced before they become fire drills.
• Own the operational process layer from sales through deployment: turn verbal handoffs into written, repeatable process, and make sure decisions, customer changes, and new requirements reach everyone they touch.
• Act as the cross-functional translator between commercial, product, engineering, and operations
• Set lightweight documentation and communication norms (and the incentives to make them stick), then build or configure the tooling on top, codifying best practices as you scale the Product Operations function.

Ideal Candidates:

• Have proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company, ideally one building physical products or hardware + software.
• Ship your own tools. You use agentic AI tools daily and have gone 0-to-1 on your own workflows and automations and/or internal tools others rely on, turning messy manual processes into systems that hold up.
• Communicate with clarity and influence without authority , driving adoption across teams that don't report to them.
• Are high-agency and entrepreneurial : ship a v1 fast, iterate to quality, and are comfortable defining a role that doesn't fully exist yet.
• Know how to find the line between chaos and bureaucracy : enough process to leave a paper trail, never so much that it slows the company down.

Nice to have:

• Fluency with the tools our teams run on today (Slack, Notion, Linear) and a point of view on how they should fit together.
• Experience standing up feedback, launch/beta, or documentation systems from scratch.
• Comfort with data (SQL, spreadsheets) for wiring systems together and turning inputs into insight.
• Experience in hardware product development processes. Familiarity with the flow of information from CAD to PLM, ERP and MES systems.

Benefits Include:

• Competitive compensation and equity grants at a high-growth company backed by top-tier VCs
• Fully subsidized health coverage, including medical (baseline plans), dental, and vision for employees and dependents
• 401(k) plans and employer-subsidized life insurance
• Fully subsidized lunch and snacks at HQ, where we eat and share stories together at the "long" table
• Generous PTO and company-paid holidays, including one week over the winter break so everyone can recharge together
• Voluntary pet insurance, Voluntary Life Insurance, Accident, Critical Illness, and Hospital Indemnity
• Fully subsidized tax advisory services and education to help you understand your equity
• Commuter benefits, including an up-to $150 monthly commuter benefit
• Lively, modern combined office and lab space where we rapidly iterate through design, build, and test phases
• Fully equipped onsite gym and showers at headquarters

Pay Notice

Compensation for this position will be set based on the candidate's experience level and location. The posted salary band applies to US-based candidates and may vary by location. It is subject to change.

This role is remote within the United States. San Francisco bay area location preferred for onsite HQ collaboration.

About this position

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

About the role

As a Product Operations Manager at Mytra, you'll join our Product team at a moment of scaling. Mytra is growing faster than our internal operating system can keep up with: work lives in silos, decisions are often made verbally with no paper trail, there's no single source of truth for what's happening across the company, no reliable process layer from sales through deployment, and no consistent operational documentation for the field.

This is an individual-contributor role for a builder who creates the connective tissue that lets a fast-moving robotics company scale without losing the thread. You'll sit inside Product but serve horizontally across the company. You are not an internal-tools software engineer. You're an operator who uses AI-native tools to make our internal systems, processes, and information flow simple, fast, and reliable, turning "how we work" from tribal knowledge into infrastructure.

What you'll do:

• Build and own Mytra's internal operating system: the information architecture and AI-assisted workflows that unify what today lives scattered across Slack, Notion, and Linear, so leaders can see what changed, what's at risk, and what's next, and dependencies get surfaced before they become fire drills.
• Own the operational process layer from sales through deployment: turn verbal handoffs into written, repeatable process, and make sure decisions, customer changes, and new requirements reach everyone they touch.
• Act as the cross-functional translator between commercial, product, engineering, and operations
• Set lightweight documentation and communication norms (and the incentives to make them stick), then build or configure the tooling on top, codifying best practices as you scale the Product Operations function.

Ideal Candidates:

• Have proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company, ideally one building physical products or hardware + software.
• Ship your own tools. You use agentic AI tools daily and have gone 0-to-1 on your own workflows and automations and/or internal tools others rely on, turning messy manual processes into systems that hold up.
• Communicate with clarity and influence without authority , driving adoption across teams that don't report to them.
• Are high-agency and entrepreneurial : ship a v1 fast, iterate to quality, and are comfortable defining a role that doesn't fully exist yet.
• Know how to find the line between chaos and bureaucracy : enough process to leave a paper trail, never so much that it slows the company down.

Nice to have:

• Fluency with the tools our teams run on today (Slack, Notion, Linear) and a point of view on how they should fit together.
• Experience standing up feedback, launch/beta, or documentation systems from scratch.
• Comfort with data (SQL, spreadsheets) for wiring systems together and turning inputs into insight.
• Experience in hardware product development processes. Familiarity with the flow of information from CAD to PLM, ERP and MES systems.

Benefits Include:

• Competitive compensation and equity grants at a high-growth company backed by top-tier VCs
• Fully subsidized health coverage, including medical (baseline plans), dental, and vision for employees and dependents
• 401(k) plans and employer-subsidized life insurance
• Fully subsidized lunch and snacks at HQ, where we eat and share stories together at the "long" table
• Generous PTO and company-paid holidays, including one week over the winter break so everyone can recharge together
• Voluntary pet insurance, Voluntary Life Insurance, Accident, Critical Illness, and Hospital Indemnity
• Fully subsidized tax advisory services and education to help you understand your equity
• Commuter benefits, including an up-to $150 monthly commuter benefit
• Lively, modern combined office and lab space where we rapidly iterate through design, build, and test phases
• Fully equipped onsite gym and showers at headquarters

Pay Notice

Compensation for this position will be set based on the candidate's experience level and location. The posted salary band applies to US-based candidates and may vary by location. It is subject to change.

This role is remote within the United States. San Francisco bay area location preferred for onsite HQ collaboration.

Salary Information

The pay range for this role is:
160,000 - 180,000 USD per year(Mytra, Inc.)