Product Operations Specialist: Process & Systems Optimizer

Rust-Oleum; Beachwood (OH); On-site; USD 60,000 - 86,000; Full time

Job summary

Rust-Oleum is seeking an Associate Product Operations Specialist to support operational excellence within the Product Group, collaborating with Product Management, Technical Services, R&D, Marketing, and Customer Service. You will own programs, manage day-to-day operations, and optimize processes to enable high-impact product initiatives.

The role emphasizes data collection, system administration, and cross-functional support, with a focus on Smartsheet, SharePoint, SAP, and workflow

Qualifications

• Self-starter who can work independently and follow through with minimal oversight.
• Proficiency in Microsoft 365 (Excel, Word, PowerPoint, Visio, Teams).
• Experience with or willingness to learn Smartsheet, SAP, and workflow design tools
• Strong analytical and problem-solving skills
• Ability to manage multiple projects and priorities simultaneously.
• Effective written and verbal communication skills
• Experience or interest in process improvement, product operations, or project management.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proven ability to support projects and contribute to continuous improvement initiatives.

Responsibilities

• Serve as the primary owner and administrator for assigned Product Group programs, processes, and tracking systems.
• Manage day-to-day operations for assigned programs, ensuring requests, approvals, documentation, and workflows are completed accurately and on time.
• Maintain and support operational processes such as Item Creation, PIM, Field Trials, returns, UPCs, and related policies.
• Monitor program performance, identify bottlenecks or issues, and recommend opportunities for improvement.
• Maintain process documentation, SOPs, forms, workflows, reports, dashboards, and knowledge repositories.
• Provide support to stakeholders by answering questions, resolving process-related issues, and ensuring adherence to procedures.
• Coordinate activities between Product Management, Technical Services, R&D, Marketing, Customer Service, Manufacturing, and other partners.
• Collect, validate, maintain, and report on program data to support decision-making and visibility.
• Support implementation, administration, and continuous improvement of business systems including Smartsheet, SharePoint, SAP, SafetyCulture, Scribe, and other approved technologies.
• Identify opportunities to automate, standardize, and streamline operational processes and workflows.
• Assist with implementation of new processes, tools, and operational initiatives.
• Facilitate communication and collaboration among stakeholders to ensure alignment and program success.
• Ensure compliance with procedures, documentation standards, governance, and risk management.
• Participate in continuous improvement initiatives and contribute to best practices across the Product Group.

Skills

Self-starter

Independent yet collaborative

Analytical thinking

Written & verbal communication

Project management

Adaptability

Integrity

Relationship building

Enthusiasm

Tools

Microsoft 365 (Excel, Word, PowerPoint, Visio, Teams)

Smartsheet

SAP

Workflow design tools

Job description

Rust-Oleum is seeking an Associate Product Operations Specialist to support operational excellence within the Product Group, collaborating with Product Management, Technical Services, R&D, Marketing, and Customer Service. You will own programs, manage day-to-day operations, and optimize processes to enable high-impact product initiatives.

The role emphasizes data collection, system administration, and cross-functional support, with a focus on Smartsheet, SharePoint, SAP, and workflow