Product Operations Specialist: Data & Purchasing

UniFirst Corporation; Owensboro, Northern (KY, KY); Hybrid; USD 42,000 - 55,000; Full time

Job summary

UniFirst Corporation is seeking a Product Support Specialist to maintain product and purchasing data, create purchase orders, and ensure timely processing of vendor invoices. You will work with AP, Receiving, MDM, and other teams to keep product flow accurate and efficient.

The role requires strong organizational skills, attention to detail, and effective communication. Responsibilities include PO creation in AS400, supplier coordination, data maintenance, and supporting cost updates.

Qualifications

• Experience working with ERP systems; AS400 experience preferred.
• Experience with purchase orders, invoice processing, inventory management, and vendor communication/coordination is a plus.
• Proficiency in Microsoft Office, with intermediate Excel skills.
• Strong data entry accuracy and attention to detail.
• Excellent organizational and time management skills with the ability to manage multiple priorities.

Responsibilities

• Create and maintain stock purchase orders within the AS400 system.
• Monitor purchase orders throughout the procurement lifecycle, working directly with suppliers to confirm order status and delivery schedules.
• Review and validate supplier order confirmations to ensure purchase order accuracy.
• Monitor Advance Shipping Notices (ASNs) from suppliers and create inbound deliveries within the Warehouse Management System (WMS) to support receiving operations.
• Maintain accurate product, supplier, and pricing information within UniFirst's systems of record.
• Perform ongoing system maintenance to ensure data accuracy and integrity.
• Troubleshoot and resolve product or system data discrepancies.
• Review monthly discontinued product reports and coordinate item, style, color, and size updates with the Master Data Management (MDM) team.
• Support annual standard cost updates by preparing vendor pricing worksheets and maintaining assigned vendor price lists.
• Match supplier invoices to receiving documentation.
• Prepare and submit vouchers for Accounts Payable processing in accordance with company procedures.
• Ensure documentation is complete, accurate, and submitted in a timely manner.
• Develop and maintain positive working relationships with assigned suppliers and internal stakeholders.
• Coordinate with Receiving and Quality Control teams to resolve product receipt issues and quality concerns.
• Provide product specifications and supplier samples to Quality Control as needed.
• Prepare and distribute Requests for Quotation (RFQs) to assigned suppliers.
• Maintain professional communication with vendors and internal customers while representing UniFirst in a positive and professional manner.
• Organize, file, and distribute departmental documents and information.
• Support the Manager, Product Operations with administrative and operational initiatives.
• Participate in special projects and perform additional duties as assigned.

Skills

ERP systems

AS400

Purchase orders

Invoice processing

Vendor communication

Data entry accuracy

Excel

Microsoft Office

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

UniFirst Corporation is seeking a Product Support Specialist to maintain product and purchasing data, create purchase orders, and ensure timely processing of vendor invoices. You will work with AP, Receiving, MDM, and other teams to keep product flow accurate and efficient.

The role requires strong organizational skills, attention to detail, and effective communication. Responsibilities include PO creation in AS400, supplier coordination, data maintenance, and supporting cost updates.