Product Operations Manager

Checkr; Northern (KY); Hybrid; USD 134,000 - 187,000; Full time

Benefits offered by this job

Fast-paced environment

Learning & development allowance

Competitive cash and equity

100% medical, dental, and vision

Fertility/Adoption support up to $25K

Flexible PTO

Monthly wellness stipend

Job summary

Checkr is seeking a product operations professional to lead end-to-end delivery of high-priority programs. You will build cross-functional plans, drive quarterly/annual planning with leadership, and define KPIs with engineers, data scientists, and product teams.

You will own initiatives across departments, implement scalable processes using AI tools, and support rapid iterations while ensuring compliance and quality. This role offers a fast-paced environment and opportunities for growth.

Qualifications

• 4+ years in product ops, technical/program management, or business ops at tech firms handling regulated data.
• Led complex cross-functional launches or multi-quarter programs from strategy to rollout.
• Built repeatable systems for roadmap, prioritization, and planning across product/engineering.
• Hands-on fluency with AI tools (Claude Skills, Cowork, Codex) and concise executive updates.
• Excellent communicator who influences across Product, Eng, Legal, Security, GTM.
• Familiar with enterprise B2B SaaS, phased rollouts, or compliance-heavy environments (FCRA, GDPR, CCPA).
• A-player mindset with bias for action and ownership.

Responsibilities

• Lead and execute end-to-end delivery of high-priority product programs across different teams within Checkr.
• Build integrated program plans that define scope, milestones, owners, dependencies, decision points, success measures, and escalation paths.
• Run the quarterly and annual product planning cadence with Product, Design, and Engineering leadership.
• Define, track, and report on product KPIs, operational metrics, and SLAs alongside product managers, engineers, and data scientists.
• Build agentic workflows and processes using tools like Claude Skills and Cowork to raise engineering velocity and launch quality.
• Own cross-departmental initiatives without a single owner, such as internal tool rollouts and PRD templates, and turn launch retros into better defaults.

Skills

Product operations

Program management

Roadmap planning

AI tools

Stakeholder management

B2B SaaS familiarity

Tools

Claude Skills

Cowork

Codex

Job description

About Checkr

Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company .

• Lead and execute end-to-end delivery of high-priority product programs across different teams within Checkr, from early access with external customers through GA exit criteria and post-launch follow-through
• Build integrated program plans that define scope, milestones, owners, dependencies, decision points, success measures, and escalation paths
• Run the quarterly and annual product planning cadence with Product, Design, and Engineering leadership
• Define, track, and report on product KPIs, operational metrics, and SLAs alongside product managers, engineers, and data scientists
• Build agentic workflows and processes using tools like Claude Skills and Cowork to raise engineering velocity and launch quality
• Own cross-departmental initiatives without a single owner, such as internal tool rollouts and PRD templates, and turn launch retros into better defaults

What you bring

• 4+ years in product operations, technical program management, product management, or business operations, ideally at a technology company handling sensitive or regulated data
• Track record of leading complex, cross-functional launches or multi-quarter programs from strategy through rollout and adoption
• Experience building repeatable systems for roadmap, prioritization, and planning across product and engineering teams
• Hands-on fluency with AI tools (e.g., Claude Skills, Cowork, Codex), plus strong written and verbal communication, including concise, decision-ready updates for senior stakeholders
• Exceptional communicator who influences without authority across diverse stakeholders (Product, Eng, Legal, Security, GTM) and delivers concise, decision-ready executive updates
• Familiarity with enterprise B2B SaaS, phased rollouts, or compliance-driven environments (FCRA, EEOC, GDPR, CCPA) is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website .

On-target Earnings OR Base Salary range (San Francisco, CA)

$159,000 - $187,000 USD

On-target Earnings OR Base Salary range (Denver, CO)

$134,000 - $158,000 USD

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance .

Applicant Privacy Policy

If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

For applicants in Massachusetts:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.