Product Operations Lead, Healthtech & AI

Neura Health; United States; Remote; USD 130,000 - 150,000; Full time

Job summary

Neura Health is seeking a hands-on Product Operations Manager to own the product roadmap, PRD generation, and tooling setup as the company scales a nationwide virtual neurology platform. You will own the end-to-end product lifecycle, drive decisions on build vs.

buy, and prioritise work to accelerate patient follow-up and provider efficiency. You will shape the product management system, collaborate with engineering and operations, and lead AI initiatives that reduce manual work while enhancing

Qualifications

• 4+ years of product management experience in high-growth environments.
• Portfolio of PRDs and measurable outcomes.
• Experience shipping features that change engagement, retention, or workflow efficiency.
• Hands-on experience with Linear, Jira, Notion, or equivalent PM tools.

Responsibilities

• Own the full product roadmap across patient-, provider-, partner-facing surfaces.
• Write every PRD with clear statements, acceptance criteria, and success metrics.
• Build the product management system and operating rhythm (backlog, sprints, updates).
• Lead build-vs-buy decisions with clear rationale and vendor evaluations.
• Ship features that improve visit retention and follow-up booking.
• Improve provider workflow efficiency and AI-assisted documentation.
• Train and empower internal support teams on shipped updates.
• Own customer satisfaction metrics (NPS, CSAT, reviews).
• Drive AI and automation initiatives across the product surface.
• Partner with engineering and operations to align business needs with delivery.

Skills

PRD ownership

Tooling proficiency

Cross-functional collaboration

PM fundamentals

Tools

Linear

Jira

Notion

Job description

Neura Health is seeking a hands-on Product Operations Manager to own the product roadmap, PRD generation, and tooling setup as the company scales a nationwide virtual neurology platform. You will own the end-to-end product lifecycle, drive decisions on build vs.

buy, and prioritise work to accelerate patient follow-up and provider efficiency. You will shape the product management system, collaborate with engineering and operations, and lead AI initiatives that reduce manual work while enhancing