Product Operations Intern: Dashboards & Process Improvement

Acxiom; Conway (AR); Remote; USD 25,000 - 34,000; Full time

Job summary

Acxiom in Conway, Arkansas is offering an internship focused on product operations and program management. You will support planning, reporting, and documentation across Workday, Jira, Confluence, and other collaboration tools.

The role emphasizes learning, structured onboarding, mentoring, and measurable project outcomes. You will work with cross-functional teams to analyze data, create dashboards, and develop playbooks, with exposure to AI, marketing technology, and enterprise platforms.

Qualifications

• Currently pursuing a bachelor’s or master’s degree in relevant fields.
• Strong analytical, organizational, and problem solving skills.
• Experience using Microsoft Office, including Excel and PowerPoint.
• Ability to organize complex information and translate it into clear documentation, insights, and next steps.
• Strong written and verbal communication skills.
• Demonstrated ability to collaborate with internal partners and provide clear status updates.
• Experience leading or contributing to project teams in an educational, professional, or volunteer setting.
• Strong attention to detail and persistence in completing assignments.
• Proactive learning and willingness to take initiative.
• Ability to manage multiple priorities in a fast paced environment.
• Interest in product operations, product management, data, identity, AI, advertising technology, or enterprise platforms.

Responsibilities

• Support product and program planning by maintaining milestones, risks, decisions, dependencies, and action items.
• Assist with recurring operational reporting, portfolio dashboards, OKR updates, and leadership materials.
• Analyze product, program, and operational data to identify trends, capacity concerns, execution gaps, and improvement opportunities.
• Support project setup and maintenance across Workday, Jira, Confluence, SharePoint, Slack, Teams, and other collaboration platforms.
• Help maintain Workday project information, including resource allocations, hours, end dates, stages, and related attributes.
• Review team allocations and help identify potential resource conflicts or overallocation.
• Assist with product requirements, process maps, operating procedures, implementation plans, and project documentation.
• Document product, platform, data, partner, and integration workflows.
• Support workflow automation and the responsible use of artificial intelligence to improve reporting, research, documentation, and team productivity.
• Conduct structured market, partner, ecosystem, and competitive research to support product and commercialization decisions.
• Develop playbooks, training resources, and enablement materials for internal teams and stakeholders.
• Support program governance activities, project reviews, and Product or Program Management audits.
• Coordinate project meetings, document decisions, and follow up on assigned actions.
• Review status reports and presentations for completeness, accuracy, and consistency.
• Provide limited project management coverage during planned absences and short term team needs.
• Support Product Operations initiatives, team events, and professional development programs.
• Complete and present a defined internship project with measurable recommendations or business outcomes.

Skills

Analytical skills

Organizational skills

Problem solving

Communication skills

Collaboration

Proactive learning

Education

Bachelor’s or Master’s degree in Product Management, Business, Information Systems, Data Analytics, Computer Science, Marketing, Media, or applicable field

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Acxiom in Conway, Arkansas is offering an internship focused on product operations and program management. You will support planning, reporting, and documentation across Workday, Jira, Confluence, and other collaboration tools.

The role emphasizes learning, structured onboarding, mentoring, and measurable project outcomes. You will work with cross-functional teams to analyze data, create dashboards, and develop playbooks, with exposure to AI, marketing technology, and enterprise platforms.