Product Operations & Enablement Manager

Relx Plc; New York (NY); Hybrid; USD 115,000 - 192,000; Full time

Benefits offered by this job

Flexible working arrangements

Well-being initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

RELX is hiring a Product Operations and Enablement Manager to drive operational excellence across the Global Product organization, partnering with Innovation. You will design scalable processes, improve visibility, and enable teams with tools and communications for effective planning and execution.

You will own the product tooling stack, define enterprise metrics, and connect strategy to execution across multiple functions, shaping portfolio governance and leadership-ready updates.

Qualifications

• 5+ years in product operations, product management, or related field.
• Ability to design scalable processes that improve team efficiency.
• Strong analytical skills for quantitative and qualitative data.
• Excellent written and verbal communication for stakeholder updates.
• Experience with product tools such as Aha!, Jira, Pendo, Productboard.

Responsibilities

• Own and optimize the product management tool stack and adoption.
• Standardize product development processes enterprise-wide.
• Define and report operational metrics showing team effectiveness.
• Partner with Innovation to implement frameworks, templates, and tools.
• Track progress, surface risks, and connect outcomes to leadership priorities.
• Create executive-ready communications translating work into updates.
• Manage cadences like portfolio reviews, risk management, and logs.
• Connect product strategy to execution across functions.

Skills

Process design

Analytics

Stakeholder management

Cross-functional collaboration

Communication

AI-assisted workflows

Tools

Aha!

Jira

Pendo

Productboard

Job description

.Product Operations and Enablement Manager**About our Team**Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient.**About the Role**The Product Operations & Enablement Manager will help drive operational excellence across the Global Product organization while partnering closely with Innovation. In this role, you will design scalable processes, improve visibility across product and innovation portfolios, and enable teams with frameworks, tools, and communications that support effective planning, execution, and decision-making.**Responsibilities*** Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams* Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts* Define and report operational and enterprise metrics that show product team effectiveness and efficiency* Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution* Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities* Create executive-ready communications that translate product and innovation work into clear business updates* Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes* Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation**Requirements*** 5+ years in product operations, product management, business operations, or a related field* Experience designing and implementing scalable processes that improve team efficiency* Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data* Excellent written and verbal communication skills, including stakeholder-ready narratives* Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar* Ability to work cross-functionally and influence outcomes without direct authority* Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work* Experience with AI-assisted workflows, rapid experimentation, or design thinking**Work in a Way That Works for You**We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.**Working Pattern**Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.**About the Business**A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.Primary Location Base Pay Range: Home based-New York $115,400 - $192,200.If performed in New York City, the base pay range is $125,900 - $209,700.If performed in Rochester, NY, the base pay range is $104,900 - $174,700.U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.