Product Operations Director, AI Enablement & Platforms

Jobgether; United States; Remote; USD 105,000 - 133,000; Full time

Benefits offered by this job

Fully remote work arrangement

Global exposure to insurance tech and影

Job summary

Jobgether, acting on behalf of a partner, seeks a Product Operations Director for a fully remote role based in the United States. The senior leader will shape how product orgs operate, drive AI adoption across Product and Engineering, and own the tooling ecosystem and governance standards.

You will influence multiple teams, translate complexity into practical solutions, and implement scalable operating models that tie customer insights to business priorities.

Qualifications

• 12+ years in product operations, management, or program management.
• Experience introducing AI tools and workflows with governance and measurable improvements.
• End-to-end ownership of product tools from strategy to ROI measurement.
• Experience designing integrated tech infra: systems, data flows, dashboards, and automations.
• Track record building operating models and driving organizational change.
• Ability to influence without formal authority with engineers and executives.
• Strong written communication and data analysis skills.

Responsibilities

• Define the AI enablement strategy for Product and Engineering, including tools, agents, and governance.
• Evaluate AI solutions, establish adoption metrics, and develop training programs.
• Own product operations tech stack, including analytics, roadmapping, feedback, and capability-mapping.
• Establish architecture, documentation, data-flow, dashboards, and automation standards.
• Manage product tooling portfolio and assess ROI, adoption, and vendor options.
• Oversee vendor relationships, contract negotiations, and quarterly business reviews.
• Maintain and improve the product operating model with leadership and change management.
• Set up operating mechanisms like calendars, agendas, and review criteria.
• Create processes to collect customer feedback and inform annual planning.
• Standardize lifecycle practices with templates, launch-readiness scorecards, and telemetry.
• Build reporting infrastructure for operational performance and telemetry coverage.
• Facilitate cross-functional discussions and data-driven progress updates.

Skills

AI enablement

Stakeholder management

Data analysis

Cross-functional leadership

Executive communication

Process improvement

Education

Bachelor's degree in a related field

Tools

Analytics dashboards

Roadmapping tools

Customer feedback platforms

Job description

Jobgether, acting on behalf of a partner, seeks a Product Operations Director for a fully remote role based in the United States. The senior leader will shape how product orgs operate, drive AI adoption across Product and Engineering, and own the tooling ecosystem and governance standards.

You will influence multiple teams, translate complexity into practical solutions, and implement scalable operating models that tie customer insights to business priorities.