Product Operations Coordinator

Julia Amory; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + bonus

Paid Time Off

Employee merchandise discount

Job summary

Julia Amory is seeking a Product Operations Coordinator to support the product lifecycle from development through launch. You will manage product samples, maintain data, support quality control, and coordinate cross-functional initiatives with teams across Product Development, Creative, Merchandising, Marketing, and Planning.

The role emphasizes organization, attention to detail, proactive communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 1-3 years of experience in fashion, product development, merchandising, production, or operations.
• Strong organizational, project management, and time management skills.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel and Google Workspace.
• Experience with Shopify.
• Strong written and verbal communication skills.
• Positive, proactive attitude with a willingness to learn.
• Willing to travel approximately 5-10% of the time.
• Competitive salary plus bonus opportunity
• Paid Time Off and paid holidays
• Employee merchandise discount

Responsibilities

• Own and maintain product sample inventory across development, marketing, and sales.
• Receive, unpack, label, organize, and maintain all incoming product samples.
• Maintain accurate sample inventory records and storage systems.
• Coordinate distribution and return of samples for photoshoots, sales meetings, press and influencer requests.
• Manage sample check-in/check-out processes and ensure timely returns.
• Monitor sample condition and coordinate replacements.
• Pack and ship domestic and international sample requests.
• Support product development by coordinating sample reviews, fit sessions, and approvals.
• Document feedback related to fit, quality, and finishing details.
• Coordinate internal fittings and ensure revisions are communicated to vendors.

Skills

Organizational skills

Project management

Time management

Communication skills

Problem solving

Tools

Microsoft Excel

Google Workspace

Shopify

Job description

Location: West Palm Beach, FL (Company Headquarters)

Position Overview

Julia Amory is seeking an enthusiasticProduct Operations Coordinatorto join our corporate team. This individual will play a critical role in supporting the product lifecycle-from development through launch-by managing product samples, maintaining product data, supporting quality control, and coordinating cross-functional initiatives.

This role serves as the central point of coordination for all product samples while also partnering closely with Product Development, Creative, Merchandising, Marketing, Technical Design, and Planning to ensure products are launch-ready. The ideal candidate is exceptionally organized, detail-oriented, and thrives in a fast-paced environment with multiple competing priorities. Success in this role requires a proactive mindset, strong communication skills, and the ability to anticipate needs before they arise.

Key Responsibilities

Sample& Product Management

• Own and maintain all product sample inventory across development, marketing, and sales.
• Receive, unpack, label, organize, and maintain all incoming product samples.
• Maintain accurate sample inventory records and storage systems.
• Coordinate the distribution and return of samples for:
• Photoshoots
• Sales meetings
• Press and influencer requests
• Manage sample check-in/check-out processes and ensure timely returns.
• Monitor sample condition and coordinate replacements when necessary.
• Steam, prep, and organize samples for photoshoots, meetings, and presentations.
• Pack and ship domestic and international sample requests.

Product Development & Production Coordination

• In coordination with Head of Production, support the Creative Director throughout the product development process by coordinating sample reviews, fit sessions, and product approvals.
• Act as the primary coordinator for sample feedback, documenting comments related to fit, quality, construction, color, trims, and finishing details.
• Coordinate internal and external fitting sessions, ensuring all samples, notes, and revisions are organized and communicated to vendors.
• Proactively communicate product revisions and development updates across departments whenever adjustments are made.
• Assist in tracking development timelines to ensure samples are reviewed and approved on schedule.

Quality Control

• Perform preliminary quality control inspections on prototype, production, and marketing samples.
• Review samples for color accuracy, construction, workmanship, fabric quality, measurements, labeling, and overall presentation.
• Provide preliminary sample approvals prior to final Creative Director review.
• Identify inconsistencies or quality concerns and coordinate corrective actions with Product Development and vendors.
• Assist in documenting quality issues and maintaining quality control standards throughout development.

Product Data Management

• Own and maintain product data across internal systems.
• Build and maintain product databases, ensuring information is accurate, complete, and up to date.
• Create product listing skeletons in Shopify with foundational product information prior to launch.
• Maintain product specifications, colorways, sizing, pricing, and merchandising information.
• Organize and maintain digital assets including product photography, line sheets, and product documentation.
• Ensure consistency of product information across Shopify, merchandising tools, and internal systems.

Cross-Functional Collaboration

• Partner with Merchandising, Marketing, Planning, Technical Design, and Product Development throughout the product lifecycle.
• Collaborate with Technical Design and Planning to develop accurate customer size guidance before product launches.
• Work with Marketing to ensure launch-ready product information, imagery, and samples are available on schedule.
• Communicate product updates and development changes proactively across departments.

Administrative & Operational Support

• Maintain organized production files, vendor records, and product documentation.
• Coordinate domestic and international shipping and logistics.
• Prepare shipping labels and manage incoming and outgoing deliveries.
• Support operational initiatives and special projects as assigned.

Who You Are

• A highly organized self-starter who thrives in a fast-paced environment.
• Detail-oriented with exceptional follow-through.
• A collaborative team player with a positive, approachable attitude.
• A proactive problem solver who anticipates needs before they arise.
• Comfortable balancing multiple projects and deadlines simultaneously.
• Possesses a strong sense of integrity, accountability, and ownership.
• Passionate about luxury fashion, product excellence, and operational efficiency.

Required Qualifications

• 1-3 years of experience in fashion, product development, merchandising, production, or operations.
• Strong organizational, project management, and time management skills.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel and Google Workspace.
• Experience with Shopify.
• Strong written and verbal communication skills.
• Positive, proactive attitude with a willingness to learn.
• Must be willing to travel approximately 5-10% of the time.
• Competitive salary plus bonus opportunity
• Paid Time Off and paid holidays
• Employee merchandise discount

Employment Classification

This position is a full-time, salaried position and is classified as exempt from overtime requirements.