Product Manager, Travel Documents

Delta Air Lines; Atlanta (GA); On-site; USD 94,000 - 129,250; Full time

Benefits offered by this job

Competitive salary

401(k) with generous contributions

Up to 2 weeks of vacation

Paid personal time

Health benefits

Flight privileges

Career development programs

Job summary

A leading airline company seeks a Product Manager for Travel Documents in Atlanta, GA. You will enhance digital experiences and partner with cross-functional teams to drive product strategy. A successful candidate will have over 5 years of experience, excellent leadership abilities, and a solid understanding of the airline industry. The role offers competitive compensation and comprehensive benefits.

Qualifications

• 5+ years of experience in product management or similar role.
• 3-5 years experience in airline industry, consulting, or revenue management.
• Experience with analyzing data and summarizing findings.

Responsibilities

• Lead product development from conception to launch.
• Analyze product performance and customer feedback.
• Collaborate with teams to deliver product initiatives.

Skills

Cross-enterprise stakeholder management

Data analysis

Leadership

Communication skills

Education

High school diploma or GED

BS/BA in related field

Tools

VersionOne

Adobe Analytics

Adobe Experience Manager

Front-end web development skills

Job description

Join to apply for the Product Manager, Travel Documents role at Delta Air Lines

Join to apply for the Product Manager, Travel Documents role at Delta Air Lines

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

At Delta Air Lines, we create world-class digital experiences that are customer-focused, innovative, easy-to-use and customer satisfaction-enhancing. The Digital Product Management team works with the technology team to enhance and create new experiences on delta.com and the Fly Delta Apps. As a Product Manager, you’ll partner with internal stakeholders to help create a powerful, personalized, one-stop-shop for all facets of the customer travel ribbon. The Product Manager will help create and lead the product roadmaps across Digital channels and external stakeholders. You’ll review product performance using various analytics tools and identify new opportunities for growth while keeping stakeholders up-to-date and build consensus around the initiatives you’re pursuing. Candidates will need strong skills in cross enterprise stakeholder management and decision making, building relationships, having a bias toward action and taking products to market quickly on behalf of Delta’s customers.

Responsibilities

• Utilize design-thinking best practices to lead development of products and new features from conception to launch.
• Partner with key stakeholders to share your roadmap, priorities, learnings and identify new opportunities.
• Analyze product performance, customer feedback and market opportunities to define a strategic vision for the product roadmap.
• Lead teams of IT developers, UX designers, and cross-functional business teams to successfully deliver initiatives.
• Lead medium-sized projects along with multiple initiatives.
  
  

What You Need To Succeed (Minimum Qualifications)

• Proven experience as a product owner/manager, or in a similar role (5+ years preferred)
• 3-5 years of work experience in the airline industry, product management, consulting, or revenue management.
• Understanding of how new technologies are developed and deployed required.
• Positive, humble, curious and can-do attitude that inspires others.
• Strong leadership, written and oral communication skills.
• Experience analyzing data, condensing it into reports and summarizing it into executive presentations.
• Proven track record of successfully working in a cross-departmental team environment and delivering results on time.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (Preferred Qualifications)

• BS/BA degree in Business, Computer Science, Engineering, Information Technology or similar
• Knowledge of Delta Air Lines, the airline industry, travel landscape and consumer behavior preferred.
• Experience with VersionOne, Adobe Analytics (Omniture/Site Catalyst) and Adobe Experience Manager preferred.
• Experience in front-end web development (Javascript, HTML, CSS, Angular, Bootstrap) a plus.
• Must be performing satisfactorily in current position.
  
  

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Airlines and Aviation

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