Product Manager- Technical II

MasterCard; O’Fallon (MO); On-site; USD 83,000 - 137,000; Full time

Benefits offered by this job

Medical insurance

401k with company match

Paid time off

Job summary

Mastercard is seeking a Product Manager- Technical II in O'Fallon, Missouri. You will define and deliver product solutions for switching systems, collaborating with customers, engineering, and architecture to balance value, business goals, and technical feasibility.

The role requires experience in product management and strong ability to translate needs into actionable requirements, with a track record of influencing stakeholders in a matrixed org. A related bachelor’s degree is preferred.

Qualifications

• Experience gathering, documenting, and managing business, functional, and technical requirements.
• Familiarity with Agile development methodologies and working with engineering teams.
• Ability to translate customer needs into actionable product requirements and technical solutions.
• Strong communication and stakeholder influence in a matrixed organization.

Responsibilities

• Understand business needs and translate them into clear business, functional, and technical requirements.
• Voice of the customer throughout the product lifecycle to align with objectives.
• Collaborate with engineering and architecture to define scalable technical solutions.
• Support end-to-end product delivery: requirements, design, Agile delivery, testing, and production monitoring.
• Manage and refine requirements, user stories, and priorities to meet delivery goals.

Skills

Product Management

Agile

Requirements gathering

Education

Bachelor's degree in CS/IS/IT

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager- Technical II

Who is Mastercard?

At Mastercard, we are revolutionizing the payments industry with cutting-edge technology. Our mission is to foster an inclusive, digital economy that empowers everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data and networks, strategic partnerships and our unwavering passion, we enable individuals, financial institutions, governments and businesses to achieve their highest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Product Manager within Mastercard's Switching Solutions team is responsible for defining and delivering solutions that support Mastercard's core transaction processing systems. This role partners closely with customers, stakeholders, engineering, and architecture teams to understand needs, identify opportunities, and drive product outcomes that balance customer value, business objectives, and technical considerations. Working at the intersection of business and technology, the Product Manager supports the product lifecycle from discovery and requirements through delivery and ongoing optimization. Success in this role requires strong product thinking, business acumen, stakeholder management, and the ability to influence decisions, navigate complexity, and drive alignment across a highly matrixed organization.

Role

• Partner with customers, product teams, and stakeholders to understand business needs, identify opportunities, and translate them into clear business, functional, and technical requirements
• Act as the voice of the customer throughout the product lifecycle, ensuring solutions align with user needs, business objectives, and operational goals
• Collaborate with engineering and architecture teams to define scalable technical solutions and ensure alignment between business requirements and technical capabilities
• Support the end-to-end product delivery lifecycle, including requirements gathering, solution design, Agile delivery, testing, implementation, and post-production monitoring
• Manage and refine product requirements, user stories, and priorities to support delivery goals and business outcomes
• Facilitate cross-functional discussions, working sessions, and stakeholder alignment across multiple teams
• Create and maintain high-quality product, technical, and process documentation
• Apply analytical thinking and sound judgment to evaluate trade-offs, solve complex problems, and recommend effective solutions
• Monitor product performance and delivery outcomes, identifying opportunities for continuous improvement and enhanced customer experiences
• Drive progress across multiple initiatives, proactively identifying risks, removing blockers, and ensuring successful execution
• Contribute innovative ideas and process improvements that enhance product delivery and strengthen Mastercard's core transaction capabilities

All About You

• Experience in Product Management, Technical Product Management, Product Ownership, Business Analysis, Systems Analysis, or a related discipline
• Experience gathering, documenting, and managing business, functional, and technical requirements
• Familiarity with Agile development methodologies and working closely with engineering teams
• Ability to translate customer needs and business objectives into actionable product requirements and technical solutions
• Experience collaborating with architects and engineers on solution design, system workflows, and technical documentation
• Strong business acumen with the ability to balance customer needs, technical considerations, and organizational priorities
• Demonstrated ability to influence stakeholders, build alignment, and drive outcomes across a matrixed organization
• Strong communication, analytical thinking, and problem-solving skills.
• Experience managing multiple priorities and navigating ambiguity in a fast-paced environment
• Understanding of payments processing and the four-party payments ecosystem preferred.
• Self-starter who is proactive, adaptable, and comfortable driving initiatives forward with limited direction
• Bachelor's degree in Computer Information Systems, Computer Science, Information Technology, Business Information Systems, or a related field preferred

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Compensation

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include:

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• and many more

Mastercard benefits for interns generally include:

• 56 hours of Paid Sick and Safe Time
• Jury duty leave
• On-site fitness facilities in some locations

Pay Ranges

O'Fallon, Missouri: $83,000 - $137,000 USD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.