Product Manager, TalentPro

ProService Hawaii; Honolulu (HI); Hybrid; USD 84,000 - 116,000; Full time

Benefits offered by this job

Fully paid healthcare

401(k) matching

Paid parental leave

Student loan assistance

Employee assistance programs

Paid time off

Job summary

ProService Hawaii is seeking a Product Manager to own the TalentPro experience for clients, candidates, and recruiters, acting as the bridge between product and service. TalentPro runs on an ATS and payroll platform that you’ll integrate around rather than rebuild, with candidates applying from their phones and communicating by text.

You’ll own the backlog, build workflows with no-code tools, and coordinate with engineering only when needed to drive fast, reliable improvements that reduce

Qualifications

• Experience owning end-to-end product experiences and turning input from clients, recruiters, and candidates into a prioritized backlog.
• Ability to build workflows, automations, and integrations using no-code tools, APIs, and scripting with limited engineering involvement.
• Strong focus on improving conversions in mobile and SMS candidate funnels and scheduling flows.
• Experience mapping data movement between systems (ATS and payroll) to enable one-click onboarding.

Responsibilities

• Own the end-to-end product experience for TalentPro, turning input from clients, recruiters, and candidates into a prioritized backlog.
• Build and ship workflows, automations, and integrations using no-code tools, APIs, and lightweight scripting with minimal engineering involvement.
• Improve conversion across mobile and SMS candidate funnel from application to interview scheduling.
• Map and re-engineer data movement between the ATS and payroll platforms for seamless client onboarding.
• Build data pipelines, dashboards, and monitoring to track operational and financial health.

Job description

At ProService, our mission is to help Hawaii employers succeed, and hiring the right people is often the hardest part of that. TalentPro is our managed service for finding and keeping talent. It brings together recruiters, technology, and local expertise so Hawaii businesses can hire hourly workers quickly and keep them. We’re looking for a Product Manager who will own the whole TalentPro experience for clients, candidates, and recruiters, and who wants to build the improvements themselves. The role sits between product and service. TalentPro isn’t pure software and it isn’t a traditional staffing operation. It runs on an ATS and a payroll platform that you’ll integrate around rather than rebuild. Your candidates apply from their phones and talk to us by text, so one awkward step can cost us hundreds of applicants. Success looks like this: a new client goes live in under an hour, more hires come from our own candidate pool every quarter, and clients see their pipeline in real time without having to ask. When that happens, you’ll know you’ve built something people rely on.

IN THIS ROLE YOU WILL

• Own the end-to-end product experience for TalentPro, turning input from clients, recruiters, and candidates into one prioritized backlog
• Build and ship workflows, automations, and integrations yourself using no-code tools, APIs, and lightweight scripting, and bring in engineering help only when it’s truly needed
• Improve conversion across the mobile and SMS candidate funnel, from application completion through interview scheduling and show rates
• Map and re-engineer how data moves between the ATS and payroll platforms so client setup feels like one click and onboarding is error-free
• Build the data pipelines, dashboards, and monitoring that track operational and financial health and catch issues before a client or candidate does
• Manage relationships with our ATS partner and internal payroll platform team, pushing for changes and knowing when a workaround will get there faster

IS THIS ROLE RIGHT FOR YOU?

This is a builder’s role in an early-stage business. There’s no playbook and no dedicated engineering team waiting for your specs. You’ll decide what matters most, build it, test it with a live client or recruiter, and then make it standard. You’ll have close partners in our Customer Delivery Manager and Recruiting Lead, who stay close to clients and candidates every day, and leadership that wants you to move fast. Hands-on building and owning the outcome are not optional — they’re the job.

You’ll also need to love the details. Every text a candidate gets and every click a client makes is something you’ll want to improve, because small friction adds up quickly in a high-touch service. If you’d rather write requirements than build, or need a clearly defined roadmap before you can start, this role will be frustrating. If you find it energizing to turn a messy manual process into something clean that runs itself, you’ll do well here.

What You’ll Bring To The Team

You’ve owned a product experience from end to end and have built real tools yourself with no-code or low-code platforms, APIs, or scripting. You know how to get value out of third-party software you don’t fully control. You’ve turned input from customer-facing and operations teams into a prioritized list and shipped against it. You’ve measurably improved a high-volume conversion funnel and have helped shape how a product is packaged and priced. Experience in HR tech is a plus. Above all, you bring deep customer obsession, sharp analytical skills, sound judgment, and the independence to drive work forward with minimal oversight.

You’re Probably a Fit If

• You hunt friction one click at a time. You noticed applicants dropping off at a single SMS step, rewrote the flow, and more people made it to an interview. Hiring managers got candidates sooner, and job seekers got hired faster.
• You break down messy processes before you automate them. You mapped a manual handoff between two systems field by field, found where errors were creeping in, and fixed the root cause. The ops team stopped spending Fridays cleaning up bad data.
• You pick the simplest approach that works. You chose a vendor configuration over a custom integration, shipped in a week instead of a quarter, and the team got relief right away instead of waiting on a build.
• You keep one priority list, and you rank it by impact, not by who asks the loudest. You took requests from clients, recruiters, and account managers, ranked them by impact, and told everyone what was coming next and why. People stopped escalating to get their item moved up because they trusted the order.
• You build things that keep working when you’re not watching. You set up monitoring that flagged a failed sync before payroll ran, so no employee was paid incorrectly and the client never knew there had been a problem.

WORK LOCATION

Hawaii (Hybrid) or Pacific Time Zone (Remote with occasional travel) We welcome applications from candidates based in Hawaii, who would work a hybrid schedule (in-office Tuesday–Thursday, option for remote Monday & Friday), as well as fully remote candidates based on the west coast, US Mainland. Remote candidates must be available during Hawaii Standard Time (HST / UTC-10) business hours, with preference given to those in the Pacific Time Zone.

Compensation

The base compensation for this position is $84,000.00 – $116,000.00 per year depending on experience and qualifications.

WHY PROSERVICE

ProService is a Hawaii-based PEO combining payroll, HR, and benefits expertise with purpose-built technology — all backed by the best local service in the islands. Backed by Silver Lake and recognized as one of Hawaii’s Best Places to Work for 20 consecutive years, we’re a team of high performers united by one mission: Empowering Employers to Succeed in Hawaii.

• A PROhana unlike any other. We assume the best in each other, give feedback focused on what’s right—not who’s right—and show up every day. This isn’t just a workplace. It’s a community.
• Do work that matters. You’ll see exactly how your contributions move the needle—meaningful problems, real decisions, and a seat at the table.
• Grow without a ceiling. Internal roles post first, and we reimburse certifications, conferences, and memberships. Your growth is our growth.
• Compete, collaborate, and win together. High expectations, real accountability, and a team of experts ready to help you push through any obstacle.
• Total rewards built around your whole life. Fully paid healthcare, 401(k) matching, paid parental leave, student loan assistance, employee assistance programs, and paid time off—just to name a few.