Product Manager, Software

Frontdoor Defense; Somerville (MA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Robust equity program (RSUs)

Comprehensive healthcare coverage

401K matching and financial advisory

Parental Leave (up to 16 weeks)

Sabbatical Leave (up to 6 weeks)

Pre-tax commuter benefits

Unlimited 3D prints

Job summary

Formlabs in Somerville, Massachusetts is seeking a Software Product Manager to define and deliver a product roadmap that aligns customer needs with growth. You will work with customers, design, and engineering to ship impactful software for our 3D printers and related platforms.

You'll own product metrics, write clear specs, and ensure features ship quickly. A background in engineering and strong communication are essential to succeed in a collaborative, fast-paced environment at Formlabs.

Qualifications

• Engineering background required.
• Ability to work in a collaborative environment.
• Strong problem-solving and independent decision-making.
• Excellent communication skills.
• Willing to wear many hats to ship features.
• Bonus: experience with CAD/CAM, IoT or 3D printing.

Responsibilities

• Identify user needs and develop product requirements and a roadmap.
• Define product vision and a business case for leadership.
• Define product metrics and track progress.
• Write specs with Engineering & Design.
• Ensure product improvements ship to customers promptly.
• Collaborate across technical, business, and design teams.
• Serve as the voice of the customer for product launches.

Skills

Product management

Customer focus

Cross-functional collaboration

Decision making

Communication skills

Education

Engineering background

Tools

CAD/CAM

IoT devices

Agile/Scrum

3D printing

Job description

Product Manager, Software

Define and deliver a software product roadmap aligning customer needs with Formlabs growth

Location: Somerville, Massachusetts

Compensation: $125,000 - 150,000 USD / year

About The Role

Product Manager, Software

Do you want to change how the world creates?

At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.

As a Software Product Manager at Formlabs, you'll talk directly with customers to understand how they use our products and how our products could be better. You'll interface with our customer service team, design, and engineering to identify, define and ship the best solutions to solve customer problems. Our printers are interesting and complex machines combining software, hardware, and materials science. Like a Tesla, software is the key component that enables us to continually ship improvements for our printers. If you're excited to tackle this role on real world products, we want you to join us as a Software Product Manager.

Our software product portfolio spans many areas and it's rapidly growing, including:

1. Firmware/UI: Supporting our 3D printers with industrial quality 3D printing enabled by firmware and world-class user experience enabled by the UI on each machine
2. Desktop: Preform is the command and control engine for our 3D printers. Evolve the feature set that our customers use every day to initiate prints on our close to 100k printers in the field.
3. IoT: Dashboard is the gateway for our customers to our products. Help us make the printers more connected to enable remote monitoring, scheduling, etc.
4. Workflows: our customers come from a variety of industries. Build integrations and new products to enable manufacturing, dental and other industry workflow to accelerate our growth in those industries.

What You'll Do:

• Identify immediate upcoming user needs, then work with the team to develop product requirements and a product roadmap that addresses them.
• Using these factors, define a strong product vision, build a product roadmap and create a business case to pitch to the leadership team of Formlabs
• Define key product metrics to track progress towards this vision, and deliver results on these metrics
• Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements.
• Ensure product improvements get shipped to customers as soon as possible
• Work seamlessly across technical, business, and design teams to guide well designed, well-built features that impact the business over the finish line.
• This person will serve as the voice of the customer, working to develop and launch products that will delight our members and support business goals.

About You:

• Background (education or work) in an engineering discipline
• Love to work in a collaborative environment
• A quick and intuitive problem-solver able to make decisions independently
• Excellent communication skills
• Driven by a desire for excellence and a sense of ownership
• Willing to wear many hats and jump in wherever needed to get features shipped

Bonus Skills:

• Entrepreneurial background
• Experience in CAD/CAM
• Experience in IoT devices
• Experience with Agile/Scrum development methodologies
• Passion and/or experience in 3D printing

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan - Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation

Equity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we're building and the impact we're making, and you should too.

Base pay is the other part of our compensation package, and it is carefully determined based on your skills, experience, and expected impact. Equity and base pay combine to make up your total compensation package at Formlabs.

The annual base pay range for this role is: $125,000 - 150,000 USD