Product Manager, Smart Communications Platform

Blue Shield of CA; Redding (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Blue Shield of CA is looking for a Product Manager, Consultant to lead the Smart Communications suite of products and enhance the member experience. This role requires strong collaboration with stakeholders, process optimization skills, and a minimum of 6 years in Product Management. Candidates should have a background in business, finance, or public health, and experience with Smart Communications products is preferred.

This position follows a hybrid work model, requiring in-office attendance for collaboration two days a week, while considering individual circumstances.

Qualifications

• Minimum 6 years of experience in Product Management or related fields.
• Demonstrated ability to manage a composition platform suite end-to-end.
• Strong understanding of transactional output technology.

Responsibilities

• Own the Smart Communications suite and lead platform strategy.
• Partner closely with content teams and IT for digital-first correspondence.
• Optimize platforms to enhance transactional communications.

Skills

Product Management

Stakeholder management

Process optimization

Agile methodologies

Excellent communication

Education

BA/BS in Business, Finance, Economics, Public Health, or IT

Graduate degree (e.g., MBA)

Tools

Smart Communications products

Job description

Blue Shield of CA is looking for a Product Manager, Consultant to lead the Smart Communications suite of products and enhance the member experience. This role requires strong collaboration with stakeholders, process optimization skills, and a minimum of 6 years in Product Management. Candidates should have a background in business, finance, or public health, and experience with Smart Communications products is preferred.

This position follows a hybrid work model, requiring in-office attendance for collaboration two days a week, while considering individual circumstances.