Product Manager – Retirement Services

Cognizant Technology Solutions Corporation; Lincoln (NE); Remote; USD 150,000 - 180,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a Product Manager for Retirement Services to act as the strategic bridge between business stakeholders, client leadership, and delivery teams across retirement initiatives.

This highly visible client-facing role requires retirement domain expertise, executive communications, stakeholder management, and the ability to lead strategic discussions with senior leadership.

Qualifications

• Bachelor's degree in Business, Finance, Information Technology, Management, or a related field.
• 10+ years of experience in Product Management, Program Management, Client Engagement, Relationship Management, or related leadership roles.
• Deep knowledge of Retirement Services, Retirement Administration, Retirement Operations, or Retirement Benefits programs.
• Experience working directly with executive stakeholders and senior client leadership teams.
• Proven experience managing complex stakeholder relationships and client-facing engagements.
• Strong experience leading governance forums, steering committee meetings, and executive reporting processes.
• Demonstrated ability to manage escalations, resolve conflicts, and drive issue resolution across multiple teams.
• Experience coordinating cross-functional teams and aligning business objectives with delivery outcomes.
• Strong business acumen, communication, presentation, and relationship management skills.

Responsibilities

• Serve as the primary client-facing product and engagement lead for retirement services programs and initiatives.
• Manage project and program status reporting for both internal and external stakeholders, including executive-level communications.
• Present delivery updates, risks, issues, mitigation plans, and business outcomes to client and Cognizant leadership.
• Lead steering committee meetings, governance reviews, and executive status discussions while ensuring alignment across stakeholders.
• Act as the primary escalation point for client concerns and coordinate resolution activities across delivery teams.
• Build trusted relationships with client stakeholders and serve as a strategic advisor on retirement-related business initiatives.
• Partner with cross-functional teams to translate business objectives and client requirements into actionable product roadmaps and delivery plans.
• Drive issue resolution, risk management, and proactive stakeholder communication throughout the project lifecycle.
• Identify opportunities for account growth, service expansion, renewals, and long-term client partnership development.
• Collaborate with delivery, operations, product, and business teams to ensure successful execution of business priorities and client commitments.

Skills

Stakeholder mgmt

Executive communications

Retirement domain

Cross-functional leadership

Strategic thinking

Education

Bachelor's degree in Business/Finance/IT/Management

Job description

Product Manager - Retirement Services

As a Product Manager - Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive successful retirement domain initiatives. You will be a valued member of the Retirement Services team and work collaboratively with client executives, product teams, business partners, and technology organizations to ensure delivery excellence, stakeholder alignment, and business value realization.

This is a highly visible client-facing role requiring strong retirement industry expertise, executive communication skills, stakeholder management capabilities, and the ability to lead strategic discussions with senior leadership.

In this role, you will:

• Serve as the primary client-facing product and engagement lead for retirement services programs and initiatives.

• Manage project and program status reporting for both internal and external stakeholders, including executive-level communications.

• Present delivery updates, risks, issues, mitigation plans, and business outcomes to client and Cognizant leadership.

• Lead steering committee meetings, governance reviews, and executive status discussions while ensuring alignment across stakeholders.

• Act as the primary escalation point for client concerns and coordinate resolution activities across delivery teams.

• Build trusted relationships with client stakeholders and serve as a strategic advisor on retirement-related business initiatives.

• Partner with cross-functional teams to translate business objectives and client requirements into actionable product roadmaps and delivery plans.

• Drive issue resolution, risk management, and proactive stakeholder communication throughout the project lifecycle.

• Identify opportunities for account growth, service expansion, renewals, and long-term client partnership development.

• Collaborate with delivery, operations, product, and business teams to ensure successful execution of business priorities and client commitments.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs

What you need to have to be considered

• Bachelor's degree in Business, Finance, Information Technology, Management, or a related field.

• 10+ years of experience in Product Management, Program Management, Client Engagement, Relationship Management, or related leadership roles.

• Deep knowledge of Retirement Services, Retirement Administration, Retirement Operations, or Retirement Benefits programs.

• Experience working directly with executive stakeholders and senior client leadership teams.

• Proven experience managing complex stakeholder relationships and client-facing engagements.

• Strong experience leading governance forums, steering committee meetings, and executive reporting processes.

• Demonstrated ability to manage escalations, resolve conflicts, and drive issue resolution across multiple teams.

• Experience coordinating cross-functional teams and aligning business objectives with delivery outcomes.

• Strong business acumen, communication, presentation, and relationship management skills.

These will help you stand out

• Experience supporting retirement plan administration, pension services, defined contribution plans, defined benefit plans, or related retirement solutions.

• Experience within financial services, retirement services, benefits administration, or wealth management organizations.

• Knowledge of Agile product management and enterprise delivery methodologies.

• Experience managing large-scale client portfolios and strategic accounts.

• Background in account growth, contract renewals, and customer success initiatives.

• Professional certifications such as PMP, SAFe, Certified Scrum Product Owner (CSPO), or related credentials.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Compensation

Applications will be accepted until November 20, 2026.

The annual salary for this position is between $150,000 - $180,000, depending on experience, qualifications, geographic location, and other factors permitted by applicable law.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable compensation plans.

Pay Transparency

The salary range provided reflects Cognizant's good-faith estimate of compensation for this position at the time of posting. Actual compensation offered will be determined based on several factors, including but not limited to relevant experience, industry expertise, education, certifications, internal equity, geographic location, and business needs.

Cognizant is committed to providing competitive compensation and a comprehensive benefits package designed to support the health, well-being, and financial security of our associates.

Benefits

Subject to applicable eligibility requirements, Cognizant offers:

• Medical, Dental, Vision, and Life Insurance

• Paid Holidays and Paid Time Off

• 401(k) Plan with Company Contributions

• Short-Term and Long-Term Disability Coverage

• Paid Parental Leave

• Employee Stock Purchase Plan

• Employee Assistance and Wellbeing Programs

• Training, Certification, and Professional Development Opportunities

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.