Product Manager - Retail Technology

Apple Inc.; Cupertino (CA); Hybrid; USD 145,000 - 218,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock programs

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. is seeking a dynamic Product Manager for the Retail Technology Product Team to drive technology solutions that enhance the in-store customer experience and optimize store operations. You will collaborate with Engineering, Merchandising, Operations, Online, and Marketing to deliver impactful features.

The role involves shaping roadmaps for systems, leading end-to-end project delivery, and aligning business needs with technical design. Occasional travel up to 15% is expected.

Qualifications

• Clarify business problems with partners and identify process/user experience improvements.
• Write detailed business requirements for software engineering, UI/UX, and coordinate with design teams.
• Negotiate scope and timelines with stakeholders to meet KPIs.
• Plan, manage, and lead complex technology projects in a fast-paced environment.
• Collaborate with engineering to reduce technical debt and migrate architectures.
• Excellent meeting facilitation and communication abilities.

Responsibilities

• Design technology solutions for cross-functional projects impacting multiple systems.
• Represent interests of business, customer and technology stakeholders through design, development, deployment.
• Lead project management during implementation, coordinating funding, release schedules and status.
• Collaborate with partners and engineering to define roadmaps and prioritize features.
• Clarify detailed requirements for engineering and UI teams to build new software.
• Travel up to 15% (domestic and international).

Job description

Are you a dynamic and highly motivated Product Manager ready toshare your unique experiencewith Apple's Retail Technology Product Team? As a team we are responsible for the systems that Apple customers interact with and employees engage to createtheApple experiences in our retail stores!As a Product Manager on our team,you’ll be a part of diverse and supportive teamthat ensures our technology fulfills Apple’s vision of delivering the best Retail experience in the world. You’ll partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores.

Description

Designtechnologysolutions supporting large cross-functionalprojects that impact many systems. Represent interests of business, customer and technology stakeholders through the design, development, and deployment of new technology and systems.Project management leadership during implementation. Ability to ensure coordination of funding, release schedules, project status, issue resolution, resource alignment, and quality standards are met.Collaborate with partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules.Establish product roadmaps for systems or a portfolio of systems supporting a business operation.Clearly articulate and clarify detailed requirements that are intended for engineering and UI design teams to build new software.Up to 15% travel (domestic and international).

Minimum Qualifications

• Demonstrated ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions.
• Expertise writing detailed business requirements intended for software engineering, UI/UX design, and track record of working with engineering/design partners to build technology solutions.
• Comfort in working with internal and external stakeholders to deliver solutions to business problems. Ability to negotiate scope and timelines to achieve KPIs, leveraging data to make product enhancement recommendations.
• Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading teams through issue resolution throughout the entire development lifecycle.
• Success collaborating with software engineering partners to reduce technical debt, introduce new technologies, and migrate to new architectures.
• Excellent meeting facilitation through strong written, verbal, and presentation abilities.

Preferred Qualifications

• Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements. Prioritizing work into Epics, User Stories, and writing Acceptance Criteria is a plus.
• Experience with complex mobile device management, content management, and data analytics platforms a plus.
• Experience building interactive digital experiences that demonstrate product/service features and encourage hands-on demos a plus.
• 5+ years of product or technology management experience a plus.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.