Manager, Platform Product Management

Apple Inc.; Sunnyvale (CA); Hybrid; USD 184,000 - 276,000; Full time

Benefits offered by this job

Stock programs

Medical and dental coverage

Retirement benefits

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. in Sunnyvale, CA is seeking an experienced leader to drive product and program management for the Apple Store Online team.

You will connect business, design, and engineering to deliver significant commercial value and seamless omni‑channel customer experiences. The role requires deep technical fluency, cross‑functional collaboration across Apple divisions, and a track record shipping internet‑scale e‑commerce platforms from concept through launch and operation.

Qualifications

• 7+ years Product Management and Project/Program Management experience driving e‑commerce or consumer digital experiences.
• Ability to dive into technical details and designs including web technologies, large‑scale service architectures, and app platforms.
• Ability to communicate effectively across all levels of the organization, including non‑technical audiences.
• Proven track record of shipping internet‑scale services end to end—from concept through launch and ongoing operation.
• Deep, hands‑on technical fluency: read system designs, evaluate trade‑offs, and engage with engineers on web tech, large‑scale distributed architectures, APIs, cloud infrastructure, and data pipelines.
• Working understanding of modern e‑commerce platforms — microservices, checkout, catalog/inventory, scalability and reliability.
• BA/BS in Computer Science or a technical degree, or relevant professional experience

Responsibilities

• Lead a high performing team focusing on products delivering significant commercial value.
• Partner with Apple Store Online teams, Finance, Operations, Marketing, Marcom, and Engineering to deliver omni‑channel experiences.
• Establish and manage technical product roadmaps aligning business needs with technical feasibility.
• Build and lead a team for product discovery, requirements, and delivery of new capabilities.
• Communicate plans and status to partners and leadership.
• Hire and develop team culture and skills for sustained performance.
• Translate broad platform vision into sequenced, dependency-aware roadmaps.
• Stay hands‑on to remove roadblocks and keep the team moving forward.

Education

BA/BS in Computer Science or related technical field

Tools

Web technologies

Large-scale service architectures

APIs / cloud infrastructure

Job description

Sunnyvale, California, United States Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Apple is looking for an experienced, dynamic leader of Product and Program Management to join the Apple Store Online Team. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.

Description

In this role, you will lead a high performing team that focuses on products that deliver significant commercial value for our organization and support strategic Apple initiatives. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Finance, Operations, Marketing, Marcom, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.

Responsibilities

• Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences
• Help shape the multi-year strategy and roadmap for the e-commerce platform — connecting the dots across business goals, customer needs, and technical capabilities into a single big-picture vision
• Establish and manage technical product roadmaps, ensuring alignment across business needs, technical feasibility, and cross-team interdependencies
• Lead a team that drives the product discovery, requirements, and delivery of new capabilities
• Communicate ideas, plans, and program status to partners and leadership
• Build and lead an effective team via hiring and team skill and culture development
• Translate a broad platform vision into a sequenced, dependency-aware roadmap — anticipating how today's decisions shape tomorrow's capabilities
• Stay hands‑on: dive into the details and actively remove technical, business, and organizational roadblocks that slow the team down

Minimum Qualifications

• 7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
• Ability to dive into technical details and designs including web technologies, large‑scale service architectures, and app platforms
• Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non‑technical audiences
• Proven track record of shipping internet‑scale services end to end — especially e‑commerce platforms — from concept through launch and ongoing operation
• Deep, hands‑on technical fluency: able to read system designs, evaluate trade‑offs, and engage credibly with engineers on web technologies, large‑scale distributed/service architectures, APIs, cloud infrastructure, and data pipelines
• Working understanding of how modern e‑commerce platforms are built — including microservices, payment and checkout systems, catalog/inventory services, and platform scalability and reliability
• BA/BS in Computer Science or a technical degree, or relevant professional experience

Preferred Qualifications

• 3+ years managing a team of Product or Technical Program Managers
• Highly skilled at building a strong team culture with a focus on team and individual development
• Track record of developing and delivering multi‑year experience and capability roadmaps with complex interdependencies
• Experience using data and insights to design customer‑facing programs and capabilities globally
• Experience with business analysis, process improvement, and multiple project management methodologies
• Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce
• Ability to challenge conventions and debate solutions to identify the best possible outcome for customers
• Practical experience applying AI, machine learning, and deep learning to digital commerce — e.g., personalization, search/recommendations, etc.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $183,700 and $276,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.