Product Manager - Retail Applications

Staples; Framingham (MA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Bonus plan

Generous paid time off

401(k) plan with company match

Associate store discount

Job summary

Staples is seeking a Product Manager for Retail Applications to shape technology capabilities across our U.S. retail store environment.

You will define strategy, manage roadmaps and backlogs, and partner with stakeholders to deliver solutions that improve store operations, associate workflows, and customer experiences. The role requires balancing strategic thinking with hands-on product delivery in a fast-paced retail setting, working with Finance, Merchandising, OMNI, Store Ops, and Loss

Qualifications

• 5+ years of product management experience, preferably in retail or store systems.
• Experience translating business needs into product solutions within Agile teams.
• Proven ability to manage roadmaps, backlogs, and cross-functional stakeholders.

Responsibilities

• Own retail application capabilities supporting store operations and associate workflows.
• Define roadmaps aligned with priorities and platform strategy.
• Prioritize backlogs balancing business value, feasibility, and timelines.
• Lead release planning with engineering and business teams to ensure smooth rollouts.
• Translate requirements into user stories and acceptance criteria.
• Ensure data accuracy, usability, and operational reliability across integrations.
• Collaborate with Finance, Merchandising, OMNI, Store Ops, and Loss Prevention on initiatives.
• Identify opportunities to improve system performance and associate experience.

Skills

Product management

Agile methodologies

Stakeholder management

Data-driven decision making

Communication skills

Retail domain understanding

Education

Bachelor's degree in Business or Technology

Job description

The Retail Technology team is responsible for delivering reliable, efficient, and scalable applications that support the in-store experience across Staples' U.S. Retail footprint. The team partners across Store Operations, Merchandising, Finance, Loss Prevention, OMNI, and Engineering to deliver technology solutions that improve associate productivity, enhance customer experiences, streamline operations, and support critical retail business processes.

Staples is seeking a Product Manager - Retail Applications to help shape and evolve the technology capabilities used across our retail store environment. This role is responsible for defining product strategy, managing roadmaps and backlogs, and partnering with cross-functional stakeholders to deliver solutions that improve store operations, associate workflows, customer experiences, and business process execution. The ideal candidate is equally comfortable balancing strategic platform thinking with hands-on product delivery and thrives in a collaborative, fast-paced retail environment.

What You'll Be Doing

• Own and evolve retail application capabilities that support store operations, associate workflows, customer experiences, and business process execution.
• Define and manage product roadmaps aligned with business priorities, operational needs, and long-term platform strategy.
• Prioritize and manage product backlogs, balancing business value, technical feasibility, operational readiness, and delivery timelines.
• Lead deployment planning and release schedules in partnership with engineering and business teams to ensure successful, low-risk implementations.
• Partner with engineering teams to translate business requirements into user stories, acceptance criteria, and scalable technology solutions.
• Ensure application data accuracy, usability, reliability, and operational integrity across workflows and integrations.
• Collaborate with Finance, Merchandising, OMNI, Store Operations, and Loss Prevention teams to support enterprise initiatives and improve operational execution.
• Continuously identify opportunities to enhance system performance, reliability, usability, and the overall associate experience.

What You Bring To The Table

• Ability to bridge business needs and technical execution by transforming complex requirements into actionable solutions.
• Strong experience collaborating with engineering teams in Agile environments and driving successful product delivery.
• Exceptional cross-functional partnership and stakeholder management skills.
• Analytical mindset with a focus on continuous improvement, operational excellence, and data-driven decision making.
• Excellent communication skills with the ability to influence and align diverse stakeholders.
• Passion for building scalable technology solutions that improve retail operations and customer experiences.

What's Needed - Basic Qualifications

• Bachelor's degree in Business, Technology, or a related field, or equivalent experience.
• 5+ years of product management experience, preferably supporting retail, store systems, or enterprise technology platforms.
• Experience managing the full product lifecycle from strategy and planning through delivery and continuous improvement.
• Hands-on experience working within Agile methodologies and cross-functional product teams.

What's Needed - Preferred Qualifications

• Experience managing retail applications, store systems, enterprise platforms, or other business-critical technology solutions.
• Strong understanding of retail operations, associate workflows, and store technology ecosystems.
• Experience supporting pricing, promotions, loyalty, fulfillment, customer engagement, or related retail capabilities.
• Familiarity with application integrations, data flows, operational reporting, and enterprise system dependencies.
• Experience partnering with Finance, Operations, Merchandising, OMNI, or other enterprise functions to deliver scalable business solutions.
• Demonstrated success operating in complex, cross-functional environments with multiple stakeholders and competing priorities.
• Focus on system reliability, performance optimization, and delivering intuitive end-user experiences

Get great perks.

• Bonus plan and generous amount of paid time off, including one Floating Holiday each year
• Flexible work arrangements, including flexible work hours
• 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.