Product Manager: Public Safety & Justice (Remote)

NiCE; Sandy (UT); Hybrid; USD 110,000 - 150,000; Full time

Job summary

NiCE is seeking a technology-focused Product Manager for its Public Safety & Justice unit to bring new enterprise software products to market. You will work with customers, engineering, and business stakeholders to identify needs, shape requirements, and lead products from discovery through development, launch, and ongoing improvement.

You will own launches from concept through external release, lead discovery to identify problems and opportunities, and translate insights into roadmaps and

Qualifications

• 3+ years of Product Management experience in B2B software, enterprise technology, or a related field.
• Proven experience taking a new software product or major product offering from discovery through launch to external customers.
• Experience owning products after launch and driving improvements.
• Strong customer discovery, prioritization, and product requirements skills.
• Technical fluency and the ability to work effectively with engineering teams.
• Strong communication and problem-solving skills.
• Willingness to travel to customer sites, partners, and industry events as needed.

Responsibilities

• Own product launches: Take new software products from concept and MVP through external launch and beyond.
• Understand customers: Lead discovery to identify customer problems, needs, and market opportunities.
• Define product direction: Translate customer insights into requirements, roadmaps, and priorities.
• Collaborate across teams: Work with engineering, design, sales, and product leadership to deliver successful products.
• Support go-to-market: Partner with sales and other teams on product positioning, demos, and launch readiness.
• Improve products: Use customer feedback and market insights to guide future development.

Skills

Product management

Product lifecycle

Requirements gathering

Technical fluency

Cross-functional collaboration

Communication

Travel willingness

Job description

NiCE is seeking a technology-focused Product Manager for its Public Safety & Justice unit to bring new enterprise software products to market. You will work with customers, engineering, and business stakeholders to identify needs, shape requirements, and lead products from discovery through development, launch, and ongoing improvement.

You will own launches from concept through external release, lead discovery to identify problems and opportunities, and translate insights into roadmaps and